FlaBizClean, LLC

"I’ve used this team for cleaning my Airbnb for about 6 months now, and the experience has been fantastic. Audrey and Lisa are great to work with. The cleans are great, and the few times there have been hiccups they are very attentive to address them. I would absolutely recommend!"

"We pride ourselves on providing exceptional cleaning services. With our meticulous attention to detail and commitment to customer satisfaction, we ensure a clean and comfortable workspace for all our clients."

"My mom's cleaning company is fantastic! Not only is she incredibly nice, but she also does an exceptional job. Her attention to detail and dedication to making homes clean and tidy is truly commendable."

"FlaBizClean exceeded my expectations. They were professional, punctual, and empathetic. They paid meticulous attention to detail, handling delicate items with care. They efficiently organized and sorted belongings. Their compassion and support were invaluable. Highly recommended."

"I used this cleaning service a few times but the reason for the two stars is very poor communication. The quality of work was pretty good. There were a few hang ups- for instance one time I sat out clean bed linen and instead of changing the linen, the person simply made the bed with the existing linen. Audrey, the owner seems nice. She came out to our home and conducted an initial eval and we chatted about the type of services desired. She has nice pamphlets and was explaining that she was doing commercial cleaning and has just ventured into residential cleaning. We explained that we generally have the cleaners come when we are at work and that we could set a code to the door so they would be able to enter. We also clearly explained that we cannot have our cell phones at work and provided a work number to call FIRST; always. One time, the cleaners broke our scale while cleaning and when I got off work, I received a text from Audrey stating that she wanted to let us know what happened but didn't call us at work because it was not an emergency so that primary number was on file and it was clear as to how to reach us if there was an issue. Well, one day we had a cleaning scheduled for 830am. The cleaner showed up and was not able to access the home. Instead of calling the primary work number, they texted our cell phone. Well, I didn't get the message until I got off work and by then they'd left. (Most people with routine house cleanings have it set up where they can get access to the home so this would have been an instance where you ensure you contact the homeowner "on the correct number"). I made contact with Audrey, the owner and she pawned me off on Lisa, the scheduler. No one could explain how or why they never contacted our primary contact number and at this point I was like "ok things happen." Well what happened that I consider a really poor business practice is that they made no attempt to resolve the issue so that we could get our home cleaned in a timely manner. (We had scheduled biweekly cleanings but on this particular week, we had company coming to town.) Lisa, the scheduler told me that we would have to wait until our next scheduled cleaning (2 weeks) because they were "busy" and were not able to fit us in. I then reached out to Audrey, the owner, to see if there was anything she could work out (being the owner) and she NEVER RESPONDED to my text. Despite the fact that "things happen" and mistakes are made.....it is highly imperative for a business (especially a small business) to communicate, accommodate (within reason) and simply provide good service. FlaBizClean completely disappointed us and therefore I would not recommend their services."