CVS

"Scheduled an appointment for covid testing online. Arrived to the appointment via drive through as per instructions, just for the pharmacist to say “Yeah I don’t know why that’s online. We don’t do covid testing anymore.” She then told me to go to the other CVS in Deltona and that they would do the appointment for me since I already paid. We got there and the pharmacist said “I don’t know why they would say that. I don’t think any CVS does covid testing anymore. You could try the minute clinic.” Checked the minute clinic and it had just closed by a few minutes. Missed the opportunity to even get tested today, missing my breath from doing all this running around while sick, and missing my money from paying for the appointment that I showed up 10 minutes early for due to an employee’s incompetence and misdirection. So yeah, not very happy."

"Pharmacy!! Screw my prescription really bad!! Make sure you got the right prescription before you paid cus ones you leave they won’t take back or refund your money!!! Very bad customer service!!!"

"pharmacy staff in the evening are not helpful, I did not get what I need, not until I called the customer help line to get my request complete. Lack of energy, rude, waiting in line while the place was empty and the two associates are chatting. Horrible experience."

"The pharmacist has a very poor attitude at this CVS. This is my second visit needing a prescription and needing to ask a question. I had a simple question if there is a less expensive alternative to the colonoscopy medication that I needed and I got a snarky answer and he even had a chuckle like I was supposed to know. I mentioned that the last time I had a colonoscopy I bought an over the counter liquid and he told me there are different prescriptions they are not for the same thing, I need a different prescription. The clerk at the register was very nice though and the front register clerk ask if I wanted corporates number."

"Worst pharmacy ever I stopped going here a long time ago but went with my child to get her prescription here. They were the rudest pharmacy staff I’ve ever dealt with. They said my daughters bipolar medicine was not ready and when we asked if they would check on it and see why it wasn’t they said no. Then they closed the gate in front of us and said they were going to lunch at 1:37 PM"