Rolland Reash Plumbing

"This review is the last bit of time I will waste on this unprofessional company. The fact is, this company came to my house to not only charge a $130 fee "to step foot into my house," they charged an additional $202.66 to repair tub handles from Home Depot which did not fit. The tub handles do not allow me to properly turn the water all the way off- and it's not just a little drip! May I add, the tub faucet was not dripping prior to this janky service. Abraham, who installed the handles, admitted they weren't the correct handles and proceeded to shave the metal on them to make them fit. I was unsatisfied. So, YES, I called my bank and stopped payment on the check! You left my house creating a bigger problem than what I initially called you for. Now, I'll have a higher water bill PLUS the returned check fee my bank charges to stop checks. Then 9 days later, you sent employee Justin to my house to "collect payment"? How dangerous and unprofessional is that? Anyway, I politely invited him into my home to assess the new problem that was created by their so-called, "experienced plumbers." Justin advised me to call and speak to Pam to explain the issue. After trying to negotiate a fair price with Pam to allow this company to charge me for their shoddy work, she threatened to file with the State Attorney's office for a worthless check and to put a lien against my home of which I'm currently in the process of renovating, before hanging up in my face. Thanks Pam. I don't know how worthy your company will feel on how you represented them in this situation since you had the opportunity to recover some money but now won't be collecting anything at all. For a company, I'm pretty sure filing fees and that whole process will cost them way more than the original invoice. Thanks anyway for not accepting what I offered to pay and hanging up on me. If that was your excuse of an "attempt" to collect, that's what you call WORTHLESS. Since deep down you don't seem to care about the company finances, the safety of the employees, or customer service, I'll help you with the downfall of your employer. I'll be sure NOT to recommend Rolland Reash Plumbing. I'll even be so kind as to pay my increased water bill since you so gratuitously relieved me from paying your company's invoice. That’s fair. Afterall, it's not $362.66 and a water bill coming out of your pocket. Am I right, Pam? To prove my case, since you want to get the State Attorney involved, I plugged my tub on the day Justin visited my home so you can see just how much water is going down the drain and the cheap, incorrect handles that were purchased. My garden tub filled in 3 days. So, actually I've wasted 3 full tubs of water since your first visit. Pictures included. On the front page of your company website it states, "You can depend on our premier plumbing company to provide reliable, affordable, and prompt plumbing services." I beg to differ."

"Rolland Reash Plumbing came through in a pinch when my water heater needed to be disconnected and moved so I could get a new Air Handler installed. Mike and Jake were excellent at getting it re-installed and running new water lines to it; they even included 2 new shutoff valves (hot & cold) that I didn’t have before. Closet looks so much better and I have the peace of mind that it was done properly and professionally. I will definitely use them again for future plumbing issues."

"Thomas came out today and fixed several leaky pipes under my home in about an hour. This was the second time I have used this company and they truly are amazing. Fast, friendly, fairly priced and just great experiences both times. Thank you."

"Great local company with prompt estimates, effective communication, and high quality work. We utilized Rolland Reash Plumbing twice over the span of 6 months for separate issues at the same property and will certainly use them again if anything else comes up."

"I am a kitchen and bathroom remodeler. I hired Rolland to move the fridge line and at a pot filler in the kitchen I am remodeling. From my first contact with Mike B. who came out the next day to give me a quote. I then sat on the quote for a few weeks until I knew when we were starting the project. Then emailed them and the lady in the office emailed me right back and called me to go over everything since this was the first time we worked together. Justin H. over saw my project and sent out Noah and Marcus to do the work. Noah and Marcus were the best. I was working there while they were as well and they were great to just chat with. They did a great job and got it all taken care of. Price was competitive but the service I got was well worth it. I would recommend them to my family and friends and ask for Justin Hammock to oversee your project. He will make sure you are taken care of with great work and customer service. I will be using them on my projects."