Walgreens

"I called over to the pharmacy to see what the apparent insurance issue was with my prescriptions. The employee who answered the phone was less than pleasant. It seems that you all need to sharpen your customer service skills. This will be the LAST time we use WalGreens."

"Been going to the Walgreens Pharmacy in Maitland on Packwood for years. The last couple of years the pharmacy has gone down hill. They have overcharged me for the last time, CVS in Winter Park is far more helpful and accomodating. Don't ever accept a partial script from Walgreens, you will be over charged!"

"WORST WALGREENS I came here to get a few things that were on sale like shampoo, mouthwash and floss, well none of the coupons or sale that they show in the store she was able to apply. She than said she needed to call a manager to get all of the thing and check prices well he took over 10 mins cause she said he was talking ridiculous when he came he was not able to do any better. Well I came to return the items and than she said to be able to do a return I had to have my ID with me. If you like promo and coupons don’t come to this Walgreen they don’t honor none of the promoted items or sale items. HORRIBLE!"

"After many years, had to leave Walgreens pharmacy and switch to CVS due to continued treatment at this pharmacy. Found customer service in pharmacy to be lacking, especially from man on at nights. I believe his name is Scott. Kept getting treated horribly, as if they were doing me favors for refilling my perscriptions. Sad because I basically live next door to this store. CVS pharmacy Winter Park, Orlando Ave has excellent service and now has my business."

"I come here often and today I went for the COVID vaccine. They ask for my ID and insurance card. They tell me that I’m suppose to have another card and I said no! I go to CVS all the time and get my prescription with no problem. Again they ask for my insurance card and I ask what is the problem. Apparently they can’t find me in the system… What does it matter they don’t need it. I waited for 20 minutes. I go down the street to CVS and I got it there. I decided to call later and speak to a manager and after 3 attempts I get disconnected every time I press #2 as I’m suppose to. Unfortunate experience!"