P&T Nails Spa

"My daughter and I walked in for a manicure. This was our first time here and we are very pleased. We will be returning. The pic is of both of our hands."

"Nail tech was awesome, he did a great job. I usually go to see T and she does awesome. Pedi could of been better with the massage"

"I’ve been to this location intermittently several times. Everything has always been fine. Today I walked in and 2 people were having their nails done and no one else was in there waiting besides me. I sat in the waiting area and watched as multiple people came in after me. Each time new people came in, they were asked what they wanted done and then told to sign in. They weren’t appointments and didn’t appear to be regulars. I had no problem waiting for the people they were already working on to be done, because I was a walk in. After a while, I’m asked to go to a nail table. I tell the man my color and he says it’s not a color that works with dip so I take literally less than a minute to pick another one. As I pick the other one, he seats someone who came in after me, in my previous spot, and turns to me, starting the pedicure water and tells me to sit there. I had asked for a manicure and pedicure. So I wait and wait and watch as they’ve taken 2 people that came in after me before they assist me. I thought maybe they were finishing up on someone and would take me but after 15 minutes, I left. As I got up to leave, all the guy said to me was, “you leaving?” “You leaving?” He didn’t offer an explanation, an apology, nothing. He picked up a towel to give me for my wet feet but I didn’t want anything from him at this point. I usually tip them 30-40% and today wouldn’t have been any different. Their nail services are average-good but their customer service is a joke. I work in customer service which is why I tried to be patient and didn’t cause a scene but not picking the right color doesn’t mitigate throwing me to the back of the line. Please do better in the future. I’m writing this as I get a pedicure at Elite Nails in the Oviedo mall. They’re further away from me but well worth it"

"The first picture is what I wanted and if you look at the heading it has the PT nails Logo on there, and it shows that it was from their website. I was stunned about how many times i tried esxplaing to them that I just wanted the nail from the picture and after multiple attempts I thought they understood what I was explaing..I say " please can i get the same thing in the picture or something close"? They say sure.... but the whole time I am like I dont think it working. Basically the moral of the story is..the technician didnt do a good job, She was nervous and Timid but i was hopeful that it might work but it didnt and I am sad, because this place had a lot of good reviews. ultimately it was a bad expeirincece.. Like I remember someone named billy trying to help the technician figure out the colors..but it still did not turn out the way I wanted. really disappointed."