Starbucks

"Through the drive thru window on Jan 26 just after noon. Hyper guy working the window. Put people at the window who are good with people."

"I mostly switched from fishers men wharf location to the new Starbucks at 710 us1. I go early in the morning weekdays and a little later on the wkds. between being a new location, short staffing some days and having a drive Thur. After being open I want to say 2 months they get an overall B+. I expect them to be the number 1 Store in Jupiter by q1 2024"

"I love coming to this location. I know Starbucks is supposed to have quality control so things are the same throughout their stores… however, the drinks I’ve gotten here are the best I’ve had from any Starbucks. The staff also knows my name… and I only come through the drive thru twice a week. The staff is very nice, as well as efficient. I’m amazed at how quickly they keep that drive thru line moving - all while being very friendly and upbeat. I look forward to coming here as my “treat” to myself during the work week!"

"I’ve been to this location a few times when they newly opened recently and never had any issues but my most recent visit will definitely be my last. I’m not sure if the employees here are new to the hospitality industry or what the problem is, but they really need to be better trained on customer service skills and how to take orders properly/following directions. Today on 10/4 (about 5:00pm), I drove up to the drive thru and placed my order. The girl on the speaker (curly dark brown hair) had no idea what she was doing, I had to repeat myself several times for her to understand and my order still came out wrong. When I drove up to the window, the second girl gave me my order (blonde hair with long ponytail and blue eyes with a lot of makeup on) was really rude when I politely informed her my order was wrong and that it needed to be fixed. Instead of apologizing for THEIR mistake, she started to argue with me and tell me that the order was correct and what the sticker said on the cup was what I ordered. She proceeded to quickly fix my drink and then shut the window on me with no apology whatsoever. Obviously it wasn’t correct and the first employee at the speaker somehow didn’t input it correctly. I’m really not sure why it was so difficult for them to follow simple directions but the customer service overall was just ridiculous and unacceptable. Overall just a horrible experience and I wouldn’t recommend this location."