Dunkin'

"Like others have said, a hit or miss. Sometimes the employees are awesome and the food is very good, other times the employees are rude AF and the food is ice cold... 8/10 times my coffee is good. Today though.... I ordered a bacon egg and cheese pancake wrap which was fine but the syrup they gave me looked normal from the outside but when I opened it to use it it was FULL of ants. Literally more ants than syrup... Very gross and alarming. And this isn't this locations problem, this one is a Dunkin problem, BRING BACK THE LOADED HASH BROWNS!! ONLY THING ON THE MENU THAT WAS ALWAYS TASTTY AND WORTH THE OVERPRICE"

"Went with my young nephews and the staff were very friendly and allowed my nephews to order their own food and drinks confidently."

"I go to this dunkin almost ever morning because it’s close to my house. It’s hit or miss. But the way they make their cold brew is a monstrosity! Literally looks like iced tea it’s so watery! It’s so frustrating then I have to pay extra to add a shot because they can’t make it correctly."

"Dropped in this morning for a ice beverage, my greeting was outstanding and I felt like they actually wanted me there. Not like DD @ Davis & Collier . I drive literally to this location on Golden Gate PkWy to get better service ! !"

"I am a loyal Dunkin customer. I am not in the habit of writing letters to complain. Many Dunkin stores provide great service and I usually have no issues. However, my experience yesterday at 4800 Golden Gate Pkwy, Naples, FL was horrible. I ordered a large hot coffee from the drive-thru. At the service window, as I put my hand on the coffee cup being extended, the lid popped off and hot coffee spilled on the door of my car, both inside and outside. The hot coffee also spilled on my arm and leg. The young lady at the window took the cup from me (I never dropped the cup!) and a few moments later came back with the same cup, full of coffee. She did not give me a new cup. All she said was "have a nice evening". No apology. She did not offer me anything to clean myself or my car. She proceeded to tell me it was not her fault and she wasn't going to do anything about it. I asked to see the manager. She told me there was no manager on duty. I asked to speak with whoever was in charge, but she just gave me a blank stare. I am livid. This was totally incompetent and unacceptable service. Needless to say, I will not be back to that particular Dunkin, and that's a shame because it is conveniently close to the school where I teach."