Tropical Smoothie Cafe

"WOW!! THIS PLACE IS REALLY IMPROVING WITH THE NEW MANAGER SHE ACTUALLY CLEANS THE PLACE!! , SHE MAKES SURE THAT YOUR FOOD IS SERVED FRESH! I DEFINITELY WILL BE GOING BACK, THE SMOOTHIES EVEN IMPROVED IN TASTE! .. I ABSOLUTELY LOVE WHEN I COME IN THE MORNINGS AND MS SONYA IS THERE TO GREET ME I CANT WAIT TO SEE THE CHANGES.."

"Visited on 10/18/23 around 8pm And was so disappointed. Neither my husband or my smoothie tasted right tasted like you guys ran out sweetener couldn't even tell it was mango flavored any flavor it was so plain, was not good at all. What a waste of money! Make the smoothies correct and don't rush if you're out of products, be honest and let us know"

"I spent 10 dollars for a rotten salad. The lady doesn't give me dressing, I had to ask for it. She brings me dressing without a lid to take home and it's ranch. Mind you I ordered a Thai salad, expecting Thai dressing as is advertised. I come home and the salad is half empty, covered in stale wontons and rotten cilantro. Literally rotten gunk.. I won't be eating it and it's very disappointing .. I normally go to the memorial location where the food is fresh and correct. The reviews here worried me and I should have listened. Update: the general manager Joyce is a kind and helpful woman and has offered to remake or refund which I find professional and accommodating. Though driving back over is a pain I appreciate she will allow me to do it at my leisure. I'd say if you come into this location just double check everything is good before you leave! The smoothies were good"

"Generally, I don't have a problem with the portion of my smoothie, but today I did. I received maybe 2/3 or 3/4 of a smoothie. Depending on who is working, my experience varies. I know it's difficult to find good workers. My biggest issue is when you ask for substitutions and some of the workers have no idea how to do it. Instead, the generally ring it up as an added item. I think some may need additional training or one on one help for situations like that. The portions of each item do tend to vary as it tastes different each time. I'd also like the sticky receipt on my smoothie to confirm the right ingredients were put in it. I give it a 3 because I do have good experiences. I just hope the manager can work with the current workers and help them out."

"If I could do zero stars, I would. Ordered a veggie Caesar wrap, got a salad instead. No big deal so i thought. Eating my salad noticed there was mold in the meatless/plant based chicken substitute. Literally praying I don't get physically ill now over lack of quality food control"