Phoenix House Florida - Residential Treatment Program

"I went in August of 2023.Didn't know what to expect.Initially I thought "oh my gosh what am I doing here" for the first week.People up all hours of the night on things they shouldn't have been doing.After the director Mr White came through he realized I was LSF and moved me to the best dorm on facility.My bunkie Marshall was probably the best dude I could ever have for a bunkie.The room stayed clean,showers and bathrooms very tidy,and overall I had no complaints.Of course with any facility drugs can be an issue,but the staff were trying hard to clean up anything or anyone that was a detriment to positive progress.My counselor Mr Nunn was truly a Godsend.He gave me compliments on my progress,and gave me hope.Mr White although he can be tough,wants his business to succeed along with his clients.It has to be tough to run a facility like that,and although i might not have liked some of the decisions that were made,they were done for success of everyone there.Despite what i heard,he and his whole staff care about the clients.You have to be willing to do the work,be humble,and greatful for the opportunity given.Im currently living in a tent,been without a job for almost a month,but sober none the less.I took the tools i learned there and apply them daily to stay the course.My only regret is not staying longer and relocating to Ocala.It may not be perfect,as no place is,but i would go back in a heartbeat to take full advantage of the opportunity.So here is a thank you to Mr. White,Mr. Nunn,Ms. Tracy and everyone in staff that was helpful.Just wished I had stayed longer.Recommend anyone battling addiction give it a try.Its all what you make of it,and count your blessings!"

"It does not matter if you're classified as DOC which means you are court mandated or if you're LSF which means you are here on your own accord...You will be treated like an inmate! The program is not as advertised. Totally misrepresented. The director (Ivan White) is a bully and will deliberately try to get a rise out of you. He treats Phoenix House as his official playground. There ARE drugs in Phoenix House because they do not adequately search anyone when they first come in. Food items cannot be mailed in because they would rather clients buy from their overpriced vending machines. They do allow you to smoke cigarettes here and those can be mailed in as well. The 2 phones are free to use when your aren't in group. The only counselors there who actually cared about the clients were Reggie and Emma. The stay here is anywhere from 3-18 months! You have to be here a minimum of 90 days to use and keep your personal phone. The food is not bad at all but you will need money for snacks to not be hungry. They barely allow you to use the field but allow you to go into a fenced area where you can't see anything except the sky to smoke. They have a music studio (which is closed), a gym (with workout machines some broken), a pool table (which is literally trash), a pool (which we never used), and 2 tvs."

"Been here has been the best experience for me this place is a God send. Mr Ivan White Mr Danny, Miss Jamie Ms AJ and all of the techs I command you and I thank you so much for your help, patience and guidance. This is a very good place to set a foundation of recovery as long as you wanted you have to do the work, I have to do the work."

"This place is more like a jail then a rehabilitation center. My friend is here trying to get much needed help and the food is awful and mostly from a can by people who can’t cook or have no desire to learn, water and AC issues from the water being turned off to not being repaired timely and for the AC to fail in dorm rooms where windows are nailed shut. This is Florida. The heat alone without AC is insane and to not have water?! Is this even legal? Everything my friend tells me is appalling and I cannot believe that this is a place that is supposed to help people. These individuals need to have hope and support. Keeping them in uncomfortable settings is only going to cause anger and turmoil. The one positive note is some of the counselors are actually there to help. But if all the other things keep someone miserable, then what hope do they really have?"

"I had my doubts in the beginning, but turned out to be a blessing in disguise. I had one the best counselors a client could ask for. Ms CJ went beyond the call of duty to insure my recovery went well. And the other counselors Mr Willy and Mr Calvin were great supporters. I’m Thankful for my experience. I recommend this place to anyone who is seriously interested in a change in life."