Starbucks

"You can't buy an extra cup? Ok. No problem... I went to treat myself while still adhering to my special diet. I knew it was a risk, but I decided to try. This experience has ended my business with Starbucks. I must first say thank you to the guy who patiently took my order. I explained that I had a unique situation and he did his best to accommodate me. Unfortunately, it went downhill from there. It's not always what you say but also how things are said. As, I stated I had a special circumstance ( I need to add additions to my drink). I walked down to the end of the counter and began to prepare my portion of the drink. I was asked to move to a table or to the very end of the counter. I did it with no problem and understood why; however, the vibe felt negative. Once my order was made, I saw that I would not have room to add additions to the drink they made (I explained this to the first guy but I don't think it made it down the line). I asked the closest barista can I have a cup. She said, "No, I can't give you one." I said, "Ok, can I buy a cup?" She said, "No. They can only be for what they are used for." I said, "No problem, not your fault." I grabbed my things and left. I am not sure why I was denied the option of buying a cup, but I now understand that Starbucks cannot service me. I am left feeling like they didn't want to deal with me as a unique customer."

"This store is a DEATH TRAP! please figure out how to expedite the drive through- multiple accidents almost happened on my way north as cars slammed on brakes on 4th street because a car could not pull in off the street into the drive through lane. After that, multiple “almost” accidents occurred while frustrated morning commuters raced to move out of the lane to get past the jam. This is literally an accident waiting to happen."

"The gouda, bacon, egg, cheese, sandwich I bought this morning looked hopeless, tasted just okay. I wouldn't want it again. But this is my first time ordering food from this location. Service was fantastic, as it has been all other times I've ordered coffee from here."

"UPDATE 1: Spoke to Area Starbucks Manager regarding unpleasant experience at: 8801 4th St N, St. Petersburg, FL 33702 1. He promised to review the security video to see if his Barista/employees were polite or if they mocked me and my disability when I came back to retrieve my cane had left in their store. 2. And Micah also said that I didn’t order incorrectly on the Mobile App. I have been ordering the same drink for YEARS and never been told I didn’t place my order correctly. (This morning the barista implied I didn’t order the coffee I want correctly and would only make my coffee unless I gave her more $$$$$. 3. The area manager also said he would call me back after he reviews the security video. 4. I will give an update after his return call."

"Good volume on the surround speakers and a friendly staff. The air conditioner is pretty cold so bring a jacket. I appreciate the free WiFi for customers. The staff is knowledgeable about the menu and will generously suggest order modifications to match your dietary requirements. The staff allows you to move tables around for easier access to electric outlets which is greatly appreciated!"