Satori Custom

"Waited over a year to receive shirts that I ordered. Everytime I called it was a different excuse as to why they weren’t done. In the end they weren’t what I ordered. The shirts came out nice but just took way too long and I didn’t receive exactly what I ordered. EDIT I NEVER changed my order. You must have me mistaken and I never signed a form saying it was the correct order. It was 1 adult shirt and 3 children shirts. The adult shirt was the wrong size and they all didn’t have our names on them like they were suppose too."

"We’ve had many projects done by them. From T-shirt’s, signs, graphic work, and copies. I love that I can get rubber stamps the same day. I get so many complements on the signage they designed for my charity. We always have been satisfied with their work. I will continue to recommend them to everyone I know."

"For such a "small town" Avon Park/Sebring is, the owner of this company has some nerve. I wouldn't even give 1 star if it was an option! This company needs to be investigated and is lucky I haven't pursued legal help with getting my money back for product that we never receive, AS WELL AS all the time, effort, and stress my husband (Randy Adcock) and I have sacrificed in attempt to either receive the product we ordered or at least get our money back. We did everything we could to accommodate the business owners request to be patient. My husband would call every few weeks for an update and was given different excuses about why products weren't ready, which was always the fault of the distributor or fault of shipping company. Eventually, we realized we were being given the run around and decided to cancel service and get our money back. At this point it had been SEVERAL weeks, at least 2 to 3 months, we had made that order. We were told that the returning process takes 45 days to return of money. After several discussions and what felt like negotiations, we agreed that if the products werent complete by a certain date, we would get our money back on that date. That date arrived and no product, no money, and plenty more excuses. We literally called every other week asking when we could get the money back. We heard every excuse imaginable. We offered to receive the money back in installments, the owner agreed. Though we agreed out of frustration, I find it appalling that I didn't pay for my product in payments, why am I getting refunded in payments? Eventually, we got 1 small payment. Needless to say, here we are, about 2 years later and we gave up on dealing with her. We decided to use this company instead of anyone else because the owner seemed professional and reliable and we were assured we would be satisfied. We all go through unexpected hardships, especially when owning a business. However, there is a way to handle business when taking people's money, especially when they are trying to run a business as well. We were thinking we were making an investment into our own company by ordering her products. At the end of the day, our company lost money because of this. After ordering our items in that store, we actually lingered to have small talk with the owner. If she has money to go to Disney as often as she claimed to me and my husband, she has the money to refund to people. Or AT LEAST operate your company with integrity. I will be sure to share my experience with anyone I get the opportunity."

"We came across Satori Custom by learning about them from a mutual friend. We needed vinyl lettering on our work truck...and a lot of it! We needed both the driver & passenger doors, the windshield, and metal rails down both sides of the 10' dump bed to be done. We contacted the nice people at Satori on a Monday and had our entire order completed and ready to be installed by Friday. We also got some company shirts embroidered and they were done pretty quick too. The owners are extremely easy to keep in touch with. I was given their personal phone number to call and receive/send texts to get updates on the status of my orders, as well as, being very responsive on facebook. We are currently ordering refrigerator magnets & plan to get more shirts made soon, & possibly some yard signs. I would highly recommend this company to anyone or business. They will be the only company we will be using for all of our personalized business needs."

"I have placed many orders with Laura & Greg and have been very impressed with their passion to make sure you are satisfied not only with the service you get. But the quality of the products they offer. Every order i have made has been ready when i was told it would be or in some cases early. I would recommend Satori Custom for all your advertising needs. What a great local addition to Avon Park."