The Home Depot

"The level of service at Home Depot in Jupiter has decreased dramatically. Is there any training? If you have zero knowledge your shirt should say zero knowledge. Years ago employee employees would stay in one department with someone knowledgeable until they knew the products and how they worked in real life and then changed departments and start process again. But for some of the older gentleman there now, it’s just a bunch of bodies wearing orange Home Depot attire walking around like zombis. I could ramble about my last several experiences but it’s futile. Don’t expect service or for people working there to have any product knowledge. Flipping sad. Just gets shirts that say stocker only. Reduce prices because paying these people with zero knowledge is a waste. I prefer to google and get a better price. My experience today: One guy that was knowledgeable said he was moving away to another country so women could sit on his face. Then a woman, that I thought was either mute or did not speak English did not respond at all to my questions. I asked her a question she smiled. I asked her about a product she smiled. I asked if she could call someone to a department and she walked away pushing digits on phone but did not respond. I approached her again about 5 minutes later to see if she had called and she looked at me and smiled. I then said, I’m sorry do you speak English? Then she made a face like that bothered but did not speak. With the face I said man, I’ve called you at least three questions and not one word came out of your mouth. It’s the twilight zone."

"What happened Home Depot’s business model of hiring people who were handymen, knew how talk and put customers first? Do not go to Home Depot expecting to get what you paid for. Save yourself a lot of trouble by going to the competitor! HD allows subcontractors to go into to their database and get access to clients information, our order for appliances was canceled and it took us months and almost 5 months later, we have not been reimbursed what we were promised. Shame on these store managers who do not care about clients!"

"Margaret was so helpful she walked with me all over trying to help me find what I needed. Is hard to find employees that are willing to go above and beyond and Margaret exceeded my expectations. She is a great asset to Home ."

"It is unbelievable that I had to wait almost one hour to get someone to cut some plywood. Just one person doing this job. Home Depot is lowering its service…"