CVS 27841 Crown Lake Boulevard, Bonita Springs, FL 34135

"If I could rate lower I would! I visited urgent care and 6 hrs later meds were still not filled. I visited pharmacy twice he still told me to come back in 10 min ! Worst CVS ever!!! I still don’t have my meds have to go back tomorrow and I lost this evening without taking meds. Ridiculous"

"Not a good choice to partner with for prescription needs. The Pharmacist says "I'm lucky to be able to get a prescription ". That remains to be seen as I don't feel 'lucky' today! Script was sent in at 10:15 am checked at 12:15 (Mind you, the drive thru wasn't open)...I was told to come back in an hour...Oops, came back at 1:30. Closed for lunch?? You can't make this up! Not to mention the place is a pig sty! No offense to pigs who are at least cute a d good to eat, too!"

"I don't usually write reviews, but I need to make an exception for the lousy service of this pharmacy. If I could rate lower, I would."

"This is the worst CVS pharmacy and sad that they serve lots of patients here. I asked if my Covid tests could be covered by my insurance. The pharmacist on duty said “insurance isn’t paying for these tests anymore.” I called my insurance and they said I get up to eight free OTC covid tests a month. It is a disgrace that this CVS is part of American healthcare. Not helping patients is not a good business. He just lied to my face when the honest answer was he didn’t know and that would of been better than to lie because he doesn’t care."

"This is the absolute worst CVS in Southwest Florida. They don’t care one bit about Customer Service. They don’t fill prescriptions in a timely fashion. They don’t attend to the drive up window on a regular basis. If a prescription is called in first thing in the morning, it is still not ready by seven in the evening. They’ll make no bones about closing the window right in front of you after you’ve been waiting for a very long time because it’s time to close. Do yourself a favor and go to another Cvs that place is the WORST!!"