Nature's Pet Day Spa 16840 U.S. 441, Summerfield, FL 34491

"I have been taking my dog there for a while. After scheduling an appointment two month in advanced, for 9:00 AM, got there and they told me that I didn't have one. Show my card at the woman at the front desk and she didn't even care, Keep saying I didn't have one. She give me an option to leave my dog with not warranties when she was going to finished, that maybe my dog will be there until 8:00 PM. Unacceptable !!!!. If that is the way they treat their customers make me wonder how my pet have been treat it."

"Amazing is all I can think of!! Making an appointment and checking in was fast and pleasant! The place smelled delicious and unlike all the other dog groomers I’ve been to. I liked the openness of the salon and the groomers were easy to see and speak with. Maria did my mom’s shitzu and when I say that girl came back with a $100 haircut… I mean it! We asked for a wash and trim but we got a supermodel back!! Maria was sweet and patient and Muffy came out happy and calm. I think the name fits because it felt more like a spa day for both Muffy and I than anything else! Thanks for a beautiful job.. we’ll see you soon!"

"I’ve taken my pet to this location twice before his last visit for grooming and a bath. This last time I took him he came home smelling almost the same way he went. I was told he might’ve urinated in the kennel and sat in it causing him to still smell. NEVER would I take my puppy to this place ever again. How is it okay to charge someone $70 for a bath for your pet to then sit in urine while under their care and come home smelling like that? Might as well take your pets to a chain store like pet smart if they’re going to treat them this way."

"I’ve never written a review before but this is one time I can’t ignore. If I could post pictures of Dixie’s haircut, I would. I have taken her to this business for over a year now. Although there have been times I was not 100% happy, I kept giving them another chance. Today was one of those days that I said, “enough is enough”. When I approached the groomer about perhaps blending the hair from the side of her head to where hair at her ears begin to get longer she did not offer. Dixie has big drop off gashes between the side of her head and where her ears begin. They are so bad that even raw red skin is showing in places. Groomer said, I thought this is what you wanted and I told her this has never happened before. Absolutely no attempt to make it right. I just picked up my things and told them to cancel the next appointment and walked out the door. Very poor customer service!"

"I brought my Shih-tzu pup here for a full groom. She looks absolutely adorable like a little fluffy cute bear! I love the cut. I can finally see her eyes!"