CVS

"I tried to receive a prescription my doctor had submitted online, but my CVS-Aetna-PartDHoldingCo-Pharmacy-Caremark-SilverScript-PDP-whateverelse account is totally screwed up, and I couldn't obtain the prescription medication at a price I thought was reasonable. I gave up on buying the drug at the pharmacy, and I found a better deal at Walgreens, using the GoodRx app. While I was in the store, I wanted to buy one item. Once more, the self checkout didn't work. Neither the chip read nor the swipe card function would work. A store employee had to reset something, and then the NFC function worked. I'm 0 for about 10 on using the self-checkout, without needing assistance from a store employee. I then went home and spent at least an hour with CSRs in several third world countries, trying to straighten out my CVS-Aetna-PartDHoldingCo-Pharmacy-Caremark-SilverScript-PDP-whateverelse account. This is the third time I've spent hours online. At least CVS-Aetna-PartDHoldingCo-Pharmacy-Caremark-SilverScript-PDP-whateverelse keeps a small army of CSRs employed globally trying to keep the hopeless conglomerate mess chugging along. Store checkout personnel are very vigilant when customers try to perform self-checkout, realizing the success rate is near zero. I didn't even have to summon help."

"The place is clean and open all day conveniently. The employee that assisted me was patient and wise in helping me with figuring out what went on insurance card and what didn’t. She was KIND. I don’t feel rushed. The vitamins were logically placed and easy to find."

"My wife had the (sick with some kind of upper respiratory thing) baby while I was at work and couldn’t help her. The only thing our little girl would eat was popcorn. My wife was able to stop by the drive through and the people at CVS were so nice! She was able to get our daughter some popcorn without exposing anyone to what the baby had. Thank you guys!"

"Where is the Candy? This CVS had the smallest candy selection that I have ever seen. One short row missing all of the hard candy that I was looking for. I was so surprised by how small of a selection they had on hand. The store was Presentable but you’d think that a few days before Christmas every CVS would be overflowing with candy. Not this store! Had to make another stop at Walgreens!"

"This CVS is quite busy just about anytime. I dropped off a prescription at 9:20 am. and was told it would be ready in 15 minutes; I was given the option of waiting or return in 15 minutes. I had other errands to make, so I chose, I'll come back! I continued with my errands. I returned at 9:50 am, to the drive up window and was told it would be 15 minutes. I mentioned to the man, who was not very personable, that I was told that over 30 minutes ago. He said we're busy! So I told him I would be back. I returned about 10:33 am. Yes, it was ready. I thanked him and left. Judging from my trip inside to drop off my script; I would agree that the store was busy. I saw 1 person on the floor stocking goods, and there were 4-6 employees in the pharmacy. It appears some additional help is needed. However, I understand that in today's economy, the budget is probably tight. CVS has always given me good service no matter what state I happen to be working in at the time! This store is located on McKenzie across from Piggly Wiggle."