Happy Tails Pet Supply Outlet

"The owner of the store is amazing. He carry’s all natural foods actually came twice today he answered all my questions because I was not familiar with the brands of food (was there for cat food) I left with wet food came back for a bag of dry food and he even has ground meat for pets (frozen when you buy it of course) his hospitality was amazing along with his patience definitely recommend 100% will come back"

"Customer service is excellent, good variety of pet foods dry/wet/raw , they also have raw meats great selections. Willie is knowledgeable and pleasant, he took the time to explain different dog foods pros/cons."

"Excellent customer service! Had exactly what my pup needs at a very reasonable price. I will be referring all my Dog Training clients here 100%!"

"I love that this place doesn't carry raw hide products. Immediately shows they've researched what healthy items to carry. I purchased some raw dog food from them and so far my dogs love it. This will be our new pet store moving forward."

"I don't know where to begin my review because this store is great, not only for the wide selection of food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about. I actually encountered this establishment about a year ago when I had moved to the area and had physically lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!! Luckily I found them again and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Unfortunately they were not carrying the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself. I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random dog chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you! Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails! PS - they will carry your kibble or any order out to your car too. I'll honk to that."