CVS

"I love this pharmacy-staff is helpful and has gone out of their way on multiple occasions to assist me. I’ve found wait time to be minimal at varied times of the day. Hard working individuals who demonstrate that they do care!"

"CVS has what they call a new "confidential" voicemail system. What that means is there is NO WAY to speak with a person. They dump you in a voice-mail box and you have to wait for them to call you. I will be changing pharmacies. Such poor customer service. I was able to get a Corporate phone and called to complain. The representative was very professional. She said ALL CVS stores have this new system. She was able to contact the pharmacy (although it took a while) and get them to take care of my request. A customer shouldn't have to go to so much trouble."

"They are awesome I love my cvs works especially deserea and juan and they rest of the crew"

"So I am very disappointed in this company every time I go up there to get my medicine it's always something and it's every single month and I am to the point to switching pharmacies even if I have to pay a little more for my medicine. The people that run the pharmacy and work at the pharmacy every time I come in there they treat me like I'm second class like I'm scum and it pisses me off and I literally mean every month I have to go up there and tell them that my doctor sent a prescription in and they need to fill it most months they fill it other months they tell me to come back in 15 minutes just to tell me they didn't have it and it's so aggravating and when you're always treated like you don't matter it really grinds my gears most days I leave there mad just because the way they treat me. Like the day before yesterday I went up there because the app said my medicine was ready they told me it was not it was on hold I said why is it on hold she was like I don't know well isn't that your job I said okay I'll be back in 30 minutes I got there 3 minutes before they closed and they act like I broke the wall asking if I could get my medicine and then they proceeded to tell me to come back in an hour when they come back from lunch and basically shut the thing in my face. So I went back up there just to find out they have to order my medicine again couldn't she told me that the first time or at least the second time so I didn't have to come back up there. But nope, running me around like crazy sounds better. So I am going to stop, but most likely, I will be switching Pharmacy, and I don't recommend anybody using this one at all."

"Edit: despite having said I wouldn't return I needed to pick up something tonight. Completely different experience. End of day and everyone was super friendly and helpful. Could have just caught them on a bad day. If I have return trips with the same experience I will continue to update this review. Went to the pharmacy after being in the ER for 3 hours. Arrived 10 minutes before closing and had employees come to the desk multiple times to tell me "someone will be right with you". At 8pm sharp the pharmacist walked up to me and said "sorry we closed at 8". I told her I had been waiting for 10 minutes and she just said, "ok". Needed the meds for extreme pain, won't be sleeping tonight, also won't be returning."