Pediatric Therapy Services

"Wonderful therapists! My children are loved and thriving with the speech and physical therapy that they receive here."

"This place is the worst they are only interested in taking as much money as they can from you. They will review their “billing” records a year later and claim you owe them money. They will bill you inappropriately and as self pay without your knowledge, when you have insurance, and then from that cost say you owe money. If you do not pay they will send you to collections immediately. It shouldn’t take a year to realize there is an outstanding payment absolutely ridiculous and unprofessional."

"I am leaving 1 review because that's the least Google allows. What a financial disaster this place is. They keep a mediocre records of payments. I have 3+ years of experience between 2 kids with them and I had 3 separate issues where they asked for more money for "missing visit payments". It is ridiculous. They even use the same script every time "We are doing a cleanup and discover that some visits do not have payments records attached". Really? At the same time, their policy is to pay for the visit before the kids go back for service. How the kid got therapy that day if no payment was done? My last visit was last year and up to today they keep making up visits for missing payments. This is the 3rd time this happens between 2 kids. To make it even worse, they NOW (yes, few months ago) have a "billing manager" (her name is Taylor - not a friendly one) which is nothing less than calling out customers liars because she can only rely on their very own inefficient payments records that got them here in the first place. A real financial disaster, a business with no operations whatsoever. Now, our kids therapist (Becca) is a keeper. Lovely, passionate, and professional. She should not be represented by such business operations."

"I brought my daughter to this facility and the practitioner (or whatever you want to call her) Melanie. Was outright, RUDE! She has NO skills when working with small children, nor humans at all! She’s rough, impatient, and has no idea what she’s doing! My daughter is non verbal and expresses herself through fidgeting when she’s uncomfortable. I don’t mean, full body fidgeting, it’s nothing extreme. Melanie told my 5 year old daughter to “chill the hell out” with a snarky attitude. Are you kidding me? It took all of me not to get up and walk out right then and there. I’ve never met this woman a day in my life and this is how we were treated at your facility! I demand something be done about this! And upon talking to others I know who have been to this place and had the pleasure of meeting Melanie, have similar stories! Why do you allow this type of behavior within your practice? I know I’m not the first to complain. Patients come first! This is just blasphemous !"

"I can't speak to their professional competence because we were denied treatment due to my daughter not being "fully current with the most recent AAP guidelines". As a nurse who works in a hospital setting, we don't get to discriminate based on vaccination status. I find it unethical. They also failed to mention this policy upon scheduling her appointment. I found out the day before on their website, further delaying my daughter's therapy. So if your child isn't fully vaccinated, save yourself the hassle and find another therapist."