Estrella Insurance #165

"Just when I thought I was going to be out of luck and stuck with high monthly payments this agent was followed up with my quote and was very transparent with me. He let me know if I reinstate my license he could work with me to get my payments lowered after already being secured into my payment schedule. I took care of license and called him back and within 2 days he texted me my new payment schedule and I couldn’t have been happier. Thank you Johnny!"

"Rosa is absolutely the sweetest! She’s very professional and gives you the facts as they are. Estrella is beyond lucky to have her!"

"Hello, I was not able to find a reasonably priced insurance for my daughter's and my car, and after calling 6 different insurance companies, Estrella gave me the best quote possible, with reduction as the paying continues. I am truly grateful to Johnny, for taking the time to guide me, and offer me the best deal that could have been possible at the time!! Furthermore, your customer service is impeccable and accommodating, and I have not had a disappointed phone call as of yet! Thank you, for all you help and patience. Sincerely, Delia Ford"

"I’m so happy I contacted Estrella Insurance. The agent who helped me, Johnny Yance, was not only super nice but also very helpful and knowledgeable. He was able to get me a new policy with a great rate. I highly recommend them for you insurance needs."

"Title: Outstanding Customer Service and Seamless Policy Switch at Estrella Insurance I recently had the pleasure of receiving exceptional customer service from Rosa Ambriz at Estrella Insurance. I was looking to switch my auto insurance policy from Geico, and Rosa went above and beyond to ensure a smooth transition while providing me with a great quote. From the moment I contacted Estrella Insurance, Rosa's professionalism and expertise were evident. She greeted me warmly and patiently listened to my insurance needs and preferences. Rosa took the time to explain various policy options, ensuring I understood the coverage details and any potential changes from my previous policy with Geico. What impressed me most about Rosa was her dedication to finding the best policy for my specific requirements. She meticulously compared different plans and worked diligently to secure an auto insurance policy that not only met my needs but also offered competitive rates. Rosa's attention to detail and thoroughness in explaining the policy terms and conditions instilled a sense of trust and confidence in me. Moreover, Rosa's exceptional customer service skills were apparent throughout the process. She was always prompt in responding to my queries and provided me with regular updates on the progress of the policy switch. Her professionalism and genuine care for her customers truly set her apart. Thanks to Rosa's efforts, I was able to seamlessly transition from Geico to Estrella Insurance without any hassle. The entire experience was stress-free and efficient, thanks to her expertise and commitment to customer satisfaction. In conclusion, I wholeheartedly recommend Rosa Ambriz at Estrella Insurance for anyone seeking excellent customer service and a hassle-free insurance policy switch. Her dedication, knowledge, and friendly demeanor made the process enjoyable, and I am grateful for her assistance. Estrella Insurance is fortunate to have such a remarkable professional on their team. Thank you, Rosa, for your outstanding service! Rating: ⭐⭐⭐⭐⭐"