AdventHealth Medical Group OB GYN at Winter Garden

"I don’t like The lady Name Regina At the Front desk demeanor. Everytime I Come in she has a unit on her face, Not Welcoming & Never Smile."

"Would not recommend adventhealth OBGYN at all I am 16 weeks pregnant trying transfer my care to adventhealth OBGYN, made several calls to make appointment since my primary OBGYN left left the area. After each call I was disappointed, they have alot of attitudes towards patients specially a pregnant women like me whose doctor not available anymore, last person I was talking was Siani if I spelt it right. My experience : Around a month ago I called to make an appointment, they requested to receive the chart which We faxed it , they told me they will call me, no call after 2 weeks, then I tried to make appointment through the Adventhealth patient portal, which was able to make one for Feb 5th , now 4 weeks later just 3 days before my appointment I received a phone call that they cancelled my appointment. When I asked they tell me they didn't receive the chart, arguing that I didn't make proper appointment. I asked why nobody call in the past 4 weeks, why patient portal did let me make appointment. If I shouldn't use patient portal. Person was extremely rude. I am sure there isn't a manager to train her how to treat patients. I feel they don't care about patients, why they treat people like that ? I don't know, probably lack of good training or leadership."

"I’ve been going to this practice for over 4 years, and this location about as much. I have never experienced such horrible bedside manner as I have today with Dr. Clare. He also examined me and left without even following up with potential diagnoses or treatment plan. The staff thought I was gone and were preparing to clean and clock out. I feel regret leaving a one-star review but even that is too gracious for the experience I had today. The front staff and clinic staff were exceptional as always. I will be sure to schedule with other providers."

"My last baby 5 years ago was great experience with them, this time around NOT SO MUCH, high risk pregnancy and its so difficult to get an appointment, my 16 week appt. turned into week 19 because booked, same for my 1st initial. That worries me, even their high risk office is usually booked. WORSE: I had appt. 12 week, Dr was so busy, he called me another patient then told me he didn't have time to review my labs and would call me to do so instead. Excuse me, I'm paying health insurance for service. NEVER called, I called days later to speak with nurse. Please have more attention to womens health, it matters to us and especially to my unborn child!! I don't have another available provider option so I'm stuck, hopefully they get better."

"While I love the doctors and ARNP’s, I’m really disappointed when it comes to scheduling. On 3 separate occasions, my appointment had been cancelled the week of. I’m a first time mom, so when the cancellations happened during my pregnancy, I did not mind as much, but when my 2 week and 6 week postpartum appointments were cancelled without notice the week of, it’s hard to coordinate last minute cancellations especially with a newborn! I’m so disappointed and although the care was great, I think I will take my business elsewhere for my next pregnancy."