Music Store inc

"Friendly knowledgeable service. Very happy with Luthier Keith's setup and pickup installation on my Larrivee 6 string acoustic guitar. Highly recommend"

"If you are looking for a high class studio and audio store, this is it!!! They have everything you could possibly need or want for whatever instrument you play. They offer lessons at a tremendous rate and the staff is professional and extremely knowledgeable with all aspects of music and accessories. I highly recommend this store whether you are a beginner or you have been playing for years."

"I needed my guitar action lowered and a man named Keith was happy to do it for me. Not only that, he actually taught who to do it myself in the future. Real friendly people who actually care about you becoming a better musician, would recommend to anyone who wants to start playing."

"This is the shop that used to be next to the old Staples. It's now in the shopping center at the base of the Citrus Tower, in the southeast corner. The new store has lots more room and the owner carries a good bit of inventory. Aside from that, he's just a pleasure to deal with and talk to."

"I dropped off my instruments for a tuneup. I was quoted $280 and I said of course! Never had a problem until I went to pick them up! Two individuals whom I’ve never seen before were at the counter. My instruments were sitting aside ready for pickup. I told the man who asked how much I was charged $280. He goes to the back, gets someone else and she never addresses me but questions him in obvious skepticism $280 for all of this? She proceeds to go in the back, as if she’s out of range of my hearing, to call the owner and verify if I was telling the truth. Why would I lie? $280 is not a little bit. Then she proceeds to say we just wanted to make sure because we weren’t told. I should have been able to come in with my tickets, ID, and money and pick up my instruments! Not have to wait because of whatever PREJUDICE these people feel! That exchange alone is why I’ll NEVER return here! I’ll pay whatever for my instruments. Edit--Response: Rick B., You are correct--you were NOT there. I am aware that you are the owner and as the owner you FAILED to communicate with your employees. Either way, there were failures through no fault of my own. I shared MY experience, which you were not present for and you have ADMITTED was your fault. SHAME ON YOU! This ought to be a learning lesson in communication so that these FAILURES do not happen again in the future! DO BETTER!"