Wendy's

"The actual building is beautiful, but the staff is HORENDOUS! they kept playing around and I waited 10minutes for a simple breakfast order! Like seriously!? There wasn't even a line in drive through. It was empty ans they're just horsing .around. get better staff here .happened on 1/29/24 10:00am"

"Restaurant was dirty; food pieces on the floor, uncleaned tables. Ants around the drink machine. Service was irrational; they appeared to cook orders in no particular order, often cooking newer orders first. The "working on orders" screen was very delayed; our name was still up there five minutes after we got our food. The staff had to ask about our order twice; it was a simple 2 Dave's meal order. Overall, the place seemed very chaotic with no proper leadership. Would not recommend to anyone. Only saving grace was that the food was on par with expectations."

"The manager was very kind to me on the phone. My husband ordered me a Taco salad & he asked 3X if everything was in the bag, but they forgot my tortilla chips for the salad. The manager offered credit, but I told him no worries. Just wanted employees to be more careful next time. He said he would alert his staff about it. We Love our Wendy's!!!"

"Although it took a little while of waiting to get our food after ordering in the drive-thru, the service was good, and the food tasted great. Picked up some sausage, egg, and cheese croissants, and they were good."

"Nice, new Wendy's with some of the worst customer service I have ever experienced. Let me tell you about my experience with Nina the manager. You cannot use your app reward at the ordering station in the restaurant. I go and ask how to use my app and Nina reluctantly comes over and moves the order to the register. I have my free double stack reward loaded and she scans and says it doesn't work. I show her on the app that it is loaded and ready, she refuses to use it or figure it out. I pick up my order and we had accidentally ordered spicy nuggets instead of regular (my 8 year old cannot eat spicy nuggets). I take them to the counter and she says, "You ordered them that way." Flips the order screen around and shows me. She refuses to exchange the nuggets in a good customer service gesture. We begin eating...no fork for the baked potato. Back to the counter since there are no forks out. Begin eating again. My Double Stack was wrong. Back to the counter. I tell them the burger was supposed to be mustard only. She brings up her screen ready to argue and guess what, they were wrong. Nina reluctantly has another burger made. Through all of this she has the worst attitude and displayed zero customer service. Avoid this Wendy's. It's just not worth it. It's time Wendy's corporate takes a close look at this location."