KFC

"I ordered a famous bowl and they gave it to me with no chicken today around 440pm. First time I've ever seen that. If I wanted mashed potatoes with gravy and corn that's what someone would say. Not a famous bowl with no chicken. I didn't think I would have to check that before driving off. It's not like they were busy. I was the only customer on the drive-thru."

"Website says they open at 10:30 AM. I arrived at 11:05. The door was locked. A sign on the door also said "Open at 10:30." I waited in my car for another 10 minutes, then tried the front door again, still locked. Giving up, ready to go eat elsewhere, I turned and as I walked back to my car, I hear a CLICK. The assistant manager had opened the door. He could have said "Hello, I'm sorry but we are open now." No, he said nothing. No greeting, no apology for my wait, no smile, nothing. He just stood by the registers and just stared at me. No welcome to KFC, no may I take your order. So, I said nothing and just ordered my food, paid and then the Assistant Manager disappeared. Again, zero communication, no thank you, no assurance my order will be out in a few minutes, nothing. He didn't even hand me the receipt, it just hung out of the machine on his side. The assistant Manager seemed preoccupied, he had a clipboard and paperwork and seemed upset about something else going on. And I do understand, but don't take it out on customers, especially when I never complained or said anything bad to him during our interaction. I wasn't being rude, I didn't complain about the locked door or waiting, I was very patient and said none of what I was feeling. Later a regular shift worker appeared and gave me my food. She was pleasant, she smiled and thanked me. I asked her "What time do you open?" She explained that they weren't ready yet and she apologized. I asked her for the receipt, she looked at it hanging out of the register and again apologized."

"Place is spacious and clean. Location is convenient as it’s beside a strip mall. Servers are average. Orders come out fast although it’s crowded. That’s exceptional. The chicken sandwich is delicious, hot and crunchy. Todays chicken pot pie is particular good. There is a lot of meat. Also a lot of carrots. It’s not close to International Deive but I might come back for the hot wings. 8 for $4.99. Good deal. 5 stars."

"We decided to have chicken tonight and the boys wanted to eat Kentucky fried chicken. I was wondering about the french fries so Cindy at the desk told me she eats them all day long and she can only highly recommend it. Cindy was amazing she made our late night snack a delight. She was cheerful and friendly. Just what one would expect from Customer Service. We all give Cindy a five star. Thank you Miss Cindy for making our evening perfect"