Moe's Southwest Grill

"Wow! I visited today around 1230. The most courteous staff and the entrees were prepared perfectly. I stopped going to Moe’s because the Oakleaf and Fleming locations had been disappointing. Today’s visit was great!"

"Ordered online and went in to pick up at the designated time. Wasn't ready yet, which is fine, but the service was really lacking.The woman there seemed very annoyed that I "ordered so much food". It was 5 meals for a family of 5 but ok, maybe she was having a bad day. Got home and realized they forgot the shell for the taco salad and all of the green salsa requested, one of the burritos was very cold and all the chips were stale. Considering the price and how good Moes used to be, it was very disappointing."

"The only reason this is getting any stars is because the service that I got from William and Winston. They went above and beyond to ensure my order was exactly as requested . They are great employees and would be worth the hire to any other local business. However, this Moes is horrible, while William and Winston did their part to make the inside shine. The owner has let the outside fall into disarray. It’s clear that he or she has given up. I hope Winston and William make it out of there and get a job more fitting to their professional, caring and enthusiastic abilities."

"Hey guys so I was in Jacksonville Florida visiting my in-laws and I absolutely don't know anything about Florida so we were trying to make a group decision regarding what we are all going to eat for lunch in with me being a picky eater I prefer more of a healthier choice and everyone was giving me suggestions and we drove past Moe's I remember this establishment from a episode of Undercover Boss on television I was watching and I thought it was so cool that the staff as soon as you walk in cheerfully greet you by saying "welcome to Moe's" that wasn't just it the location I went to was so clean I mean everything was sanitized down to the T bathrooms were very fresh the staff help me make the best choice for my order which I want to say was very good so I ordered a chicken protein bowl with pinto beans guacamole brown rice no cheese or sour cream I was so blown away by how great my experience was when I visited always said from watching undercover boss that one day I'm going to visit one of these Moe's Southwest grill locations, I'm not going to lie I was so hungry that I ate practically half of the bowl in the backseat while I was being toured around to see some of the historical landmarks of Jacksonville Florida. I mean the food that I ordered made my taste buds jump up and want to get married to what I was eating. The presentation of my food was a 10 it was cooked to perfection that was 10 and the taste oh boy that was 10 I can't wait to go back to visit thanks for checking out my review thanks for sharing my experience with me"