Chipotle Mexican Grill

"This has to be the the worst chipotle ever! First no one on the line spoke very good English. The person greeted you with broken English no lettuce! No chicken. Pork was dry and gross Carne asada over seasoned and extremely dry then ran out when I tried to order mine .They changed us for the guy in front of us guacamole. And tried to give us one instead of refunding us It was so bad I thought it was a prank tv show. I got a refund I will definitely not be going back to this location."

"Definitely not one of the better Chipotle locations. The meat is often burned, cleanliness doesn't seem much of a concern. Employees will take out the trash and wear the same gloves to serve food. I guess maybe that's what one should expect from fast food."

"This Chipotle is always hit or miss, mostly miss. I can't tell you how many times we have come home with our food and it was wrong or the quality was atrocious. Tonight our steak was so well done it seemed like it was left over from lunch. Never the fresh, tasty food you get at other Chipotles like the one in Clearwater. Probably best to skip this one to be safe. They reply that they want to know so they can fix it, but I can't tell you how many times we have spoken to corporate because we go back to the store with the bad, over cooked, old food, and the employees can care less. Nothing has ever changed in the last 3 years, don't fall for their "Please contact us so we can make it right" below....it never changes, never will. The owner of this one should have his store taken from him to save the company brand."

"The corn in my food was frozen! So cold my teeth were hurting! Then when I went to someone to tell them the response was "it's suppose to be like that." I said "frozen" loudly and in a questionable way! The guy said yes! I left hungry with no refund."

"Do NOT order food via online order from this location. I used to go in-person for lunch around noon. Every time I went, the line to order was super long with maybe one person (max two) working behind the counter. So, I thought, well I'll just order online and go pick it up to help eliminate that waiting time so I can get back to work by the time my break is done. This is the third time I've ordered online. Every time they skimp you out on portion. There was maybe one scoop of rice, half a scoop of chicken, and they charged me an extra $1.25 for less than 1/4 cup of queso. I read others' reviews and I am not the only one who has gotten cheated out of a full meal on online orders. To the owner of this Chipotle franchise: This is ridiculous. Also, not one employee or manager has commented on any of these reviews. Typically when you have customers post about a terrible experience at your business, it's a pretty common practice of good customer service these days to ACKNOWLEDGE your reviews. Something like Hey, we are sorry you had a bad experience. We will do so and so to correct it. That being said, I'm disappointed in this location. There are other locations around me, slightly farther to drive, but it's worth the drive to get what I'm paying for in my opinion. I used to be a regular here but I think I'll go to a different one. This is not good service and I don't appreciate not getting a full bowl of food when I paid for a full bowl."