Lance's Jewelry

"Lance runs a first rate jewelry store. I’ve had a number of rings sized perfectly , many watch batteries replaced plus a few batteries replaced on watches while I waited. The staff here is fabulous and friendly and knowledgable. The selection of jewelry is wonderful. I bought the most beautiful estate ring here and the price was so reasonable! The quality of the jewelry here is outstanding and the prices are the best. I’ve shopped around and have finally found my jeweler. This place is a gem. Mandy in sales is friendly and helpful. Lance is caring and honest . You can trust these folks. This shop ROCKS! ……….no pun intended."

"Lance and the employees at the store went out of their way to help me get my watch fixed. It had an issue when it came back from being serviced and Lance personally helped facilitate it coming back totally fixed. We have used them for several years and the staff are all about customer satisfaction. They go out of their way to make sure you are satisfied and happy."

"I brought my wedding band in to get it fixed because it broke apart. I left it with them for a week. I came back got my wedding band to I tried to adjust it myself so I could fit my engagement ring in the middle of it. The lady told me not to do that, so I stopped, and I handed it back to her. she then told me that they need to redo my wedding band to fit the other ring in the middle, so she broke it apart right in front of me. So, I gave her my engagement ring and left it there for another week. A few days passed so I called to check on my ring. she went to go look for it so they put me on "hold" (hold meaning they just leave the phone on the counter so you could hear EVERYTHING that people are saying in the background). So, the lady went to go talk to Lance. They guy started yelling and said that I broke my band (I did not) the lady said that I was still on the phone, and I could hear him, but he didn't care. I told her that I heard him, and I wish to speak to him. So, I explained to him what happened, and he asked me to talk to him when I come to pick up both my rings. A week later (2 weeks my rings have been in the Jewler) to pick up my rings. Came in told them I'm here for my rings and Lance was at his desk. I looked at him and asked if he still wanted to talk to me, he agreed, and I explained. his response was "I'm sorry I'm only human" (you're the owner you should have been more professional) I got to my car and looked at my rings again and NOW a jewel is missing out of my engagement ring!! went back in and told them that there is a missing peace out of my engagement ring. I gave my engagement ring back to them and waited for another week (week 3 my rings were in there) finally got my rings back with no apology or anything. so, to say I'd rather go spend 200+ to get my ring done and do business with someone more professional than go to this place again."

"We’ve always had great experiences here! This week I totally jacked up my wedding ring set when I slammed my hand in a doorway. I mean it was completely bent and misshapen, and had some hairline cracks. Well to my utter surprise, Lance had it beautifully repaired and looking like new in just two days! Quality workmanship and excellent customer service!"

"I have recently worked with Lance to resize 3 of my rings. One ring is a diamond eternity band which another jeweler had told me couldn’t be resized because diamonds would fall out when the gold was cut to enlarge the ring. I talked to Lance and he assured me that he could add a matching diamond to make the ring perfect for my finger. When I picked it up, it was stunning and fits my finger perfectly. Lance has also sized 2 other rings for me recently. I will use this jeweler for any other repairs or custom work and highly recommend them!"