Metro West Leasing & Management

"They pop up unannounced wanting to take pictures of the house first thing in the morning I've had a water leak going on two+years water bill has been as high as 400.00 for one month and for two people it's just crazy. Nothing gets done the water company says contact Metro West leasing I did just that every time I pay my rent I remind them still nothing along with the pests I just recently got rid of out of my own pocket. It's just really stressful but stuck at the same time."

"Mike Mashburn does a great job managing Tennants and Landlords. I definitely recommend using Metro West Leasing to manage your properties."

"My experience with Metro West. Was renting house with a buddy. The guy seemed nice enough as most salesmen do. Showed up to show the house, didn't know how many rooms or bathrooms or if it had a basement. First week the tub broke because of foundation below it or something. They said they would put an "urgent" work order in. It took almost 2 months for someone to do something about it. We got hit by a tornado and a tree was on the house and back yard was full of trees. They didn't care or check in or do anything about it. The owner was thinking of selling the house so Metro West had to come out and take pictures. We asked a few questions about the process and stuff, the guys whole mood changed. He said he was going to give us our 60 days notice and that the lawn looked bad and all this other stuff. He was reaching, because we just mowed the lawn the day before expecting the guy to come take pictures. So we move out and ask about our security deposit of $880. We left the place in really good condition. They said they would get to it. And then stopped taking our calls, no returned voicemails. Straight up ghosted us, it's been almost 4 months now. Side note, they lied to owner about who we were and our jobs. So tldr- They don't fix anything, they aren't responsive, they will lie to your face, make promises they don't keep, don't do the work for basic knowledge on what you're renting, will ghost you out of your security deposit, and will flip their kindness facade in a moments notice over just a couple questions. Go to someone more trustworthy, it's not worth it to go here."

"They seem nice at first but the longer you are with them the more their true nature shows. They were not honest and not professional. They do not care about people, only easy money with the least amount of work. Definitely the worst people I've dealt with."

"The people who work here are the best. Though ive only had interaction with maybe about 3 employees,the service was always friendly and direct. Thank you."