Overstock Liquidators

"Bought a washer and dryer in December, immediately had issues with overfilling, or cycle running, powering off, then starting to fill and overfill again. Showed in person to the store and over the phone to complain as it was well within the warranty. Came out to my house twice to repair with no resolution of issues, both times did not arrive on time or within window and had to call same day to remind and wait additional time for same day or another day. They confirm appointments but arrive and answer on their convenience. Currently awaiting a replacement (not of my choosing) but of similar brand/model and hopefully price and size. I was told last week Thursday that the washer would be arriving but it was a no call no show. I was contacted the following day saying that they would be coming Monday (today) to drop off, but again, they no call no showed. Tomorrow I will contact again, In the meantime reporting to BBB. Overall poor management, scheduling, and customer service. Untimely, inconvenient, and the headache is not worth the price. Would not recommend."

"TRASH! I told my bf not to buy from here. Washer was damaged upon delivery. Front end washer & dryer both started malfunctioning within the 30 days. Sent us another washer that was WORSE than the first one. Makes awful knocking noise. Can only put dryer on 2 settings. Now we have to spend hundreds to get washer fixed due to shocks are bad. Only had it for less than 60 days. If you are thinking of buying from here MIGHT AS WELL GO TO LETGO!"

"My husband bought me a Samsung washer and dryer from here. When they delivered the washing machine it wasn’t washing correctly and it gave an error message. We contacted the store and they had it picked up and fixed. It took about a week or two for repairs, but they gave us a great loaner (the same day they picked up my machine) until it was repaired. Since they’ve repaired it and brought it back to us, it has been working great ever since. I wanted to wait almost a year before I gave a review, to make sure we wouldn’t have anymore problems…and fortunately it has been working properly ever since. I would definitely purchase from this store again as we were able to purchase two very high quality machines for a good price. The staff was friendly, the purchase process was fast and they resolved our machine issues with no hesitation. I would definitely recommend."

"This is how the refrigerator was delivered to me AFTER BEING REPAIRED, if this is the same refrigerator I choose in store. I took the storage trays out to clean due to blood in the storage containers. I lost over $200 worth of food with NO reimbursement. I would NOT RECOMMEND anyone to purchase a refrigerator from this company. I purchased one disregarding the reviews thinking I would have a different outcome, not at all. Please take your services some where else. I was desperate to have a refrigerator due to me just purchasing a home and all other company's refrigerators were on back order.The refrigerators looks great and operators well on display. However, I have been dealing with issues since Day 1 Nov.12, 2020 til today Dec.11, 2020."

"We needed a fridge and washer/dryer set quickly, but didn't feel like shelling out thousands of dollars. We drove an hour to get here, but weren't disappointed at all. We were able to get everything we needed at 40% discount off retail prices. The fee for delivery plus installation was extremely reasonable for all three appliances, especially considering it included all hoses, etc and they drove over an hour to get it to our new home in Woodstock. They even had to remove the fridge doors to get it through our slender doorways, but did so quickly and with no damage to the walls or the fridge. All three came with a one year warranty, which gives peace of mind while we get settled in the house, but all three are in awesome working shape with no issues. Very happy!"