The Home Depot

"Bought a floor display (because it was the last one) outdoor holiday blow-up which is something I've done at this location twice before. Both previous purchases were boxed and the stakes were included. Well there was no box for this one which was okay but when I asked for the stakes to set it up the store associate said I had to buy them separately which I did because I didn't want to overreact but I feel I should have asked for a manager. I got the feeling they just didn't want to get up to look for them. The display is cute and my granddaughter loves it but I'm dissatisfied with the service and I'm not one of those folks who just likes to complain..."

"I was in the electrical department and asked an employee where to find the part that I was looking for. He was honest and told me that he did not know since he worked at the service desk, but that he would find someone who could help me. A few seconds later, I was helped by a very knowledgeable employee. This is great customer service! The first employee did exactly what he said that he would do. He knew where to get an answer for me."

"Service 0/5 We visited here on 6-17-23. As we entered the store, a young white female looked at us and didn't speak but we watched her greet and speaking to other white customers as they walked in. We had an issue with a product that we bought from home depot which was defective. The same rude young lady had to call the manager for the return since we did not have our receipt. They both had 2 different stories, shw said she can return with our ID but the manager said he can't return in and that our drivers license is basically fake. He basically accused us for stealing and said some very inappropriate things to my husband. We were both treated like thieves. We were told by another employee that the same manager who spoke out of line to us is a racist person and many other customers and employees have complained about that particular manager. We have contacted the home depot but no one has yet to get back to us. I'm seriously thinking about posting the video on my social media because I want other people to know that we have been discriminated and treated like thieves! Unacceptable!!!"

"Shopping for fall additions to landscape and sprucing up my outdoor space I visited 3 times and found helpful associates ar different hours. Kevin helped me load trees shortly after 6 AM! Ashley and Rory helped me get 6 Arborvitae green giants in my suv at 8 PM. Later I stopped in for pressure treated lumber and Mike B was super helpful. This is my do-it-herself store! Loved it when they gave in person DIY workshops. Now they offer a wide variety of virtual classes. So much to learn and HD helps. Doers get more done because HD opens by 6AM! So much to do and plenty of time with these store hours."