CVS 3001 Russell Parkway, Warner Robins, GA 31088

"Rebekah Ketterman, NP was just great this morning. She is the nurse practitioner in the minute clinic and was such a great help. Thank you for your excellent bedside manners!"

"Horrible experience. I’ve worked in retail for 20 years, I know when someone is following you (especially when it’s the manager on duty pretending to straighten a shelf a few feet away from me every aisle I go to). What an insult smh I was racially profiled while making a quick stop in a store I frequent often and spend thousands of dollars in. Never again! I’m changing my pharmacy to Walgreens. This store and its staff is terrible."

"I went through the pharmacy drive through to pick up my prescription. I was told that my medication was not covered and that I had to get additional approval from my doctor to cover it. Which was fine, but why in the middle of my talking with the clerk, (an elderly women with dark hair) just walked off?!! It wasn’t crowded as there were no cars behind me and from what I could tell by looking through the window, there were no customers in that section. I can understand now why that location is always empty. If customers are treated with such contempt, why would they shop there, when there’s a Walmart pharmacy right across the street?! Ridiculous! If it wasn’t for customers like me, that old lady would be out of a job. I doubt if she could be retrained at that age but someone definitely needs to have a word with her. Maybe it’s time for her to retire, if she is unable to treat customers with respect. I’m sure I’m not the only person she’s treated in manner. Just being rude for no reason."

"Called pharmacy regarding a prescription not covered, spoke with someone who explained it was considered an over the counter drug, so my insurance wouldn't cover, the cost was triple then what other companies were selling, decided to call back to confirm if it was same item, spoke with another tech, who wasn't courteous, short tempered, and kindly said "if the pharmacist said that was the price than that was the price" I explained I wasn't sure whom I spoke to on prior call but wanted to make sure I was looking at the proper item, this tech was extremely rude and said it cost that much because they don't sell it over the counter, and that's the cost. I've never encountered such a terrible temperament from a service tech, all of these techs seems overwhelming and no longer offer service with a smile, so sad"

"This would definitely be a 1 star however Jeff the Pharmacist on duty today at 3:34 is the rudest person that I’ve encountered there. I went to get my prescription filled and was told it would be filled tomorrow. I said that I needed the pain meds since I just had a extraction. The tech goes to Jeff and he said to my face that it would be a couple of hours because I just can’t skip over other people. I never suggested such and it was rude and disrespectful for him to say. I took my prescriptions becyo don’t trust people like him. The Watson Blvd location filled my prescriptions in 20 minutes because everyone working are class acts and care about people. Jeff will run off other customers with his hatefulness."