Starbucks

"We came here late morning Saturday and there were tables available. The service was good, my coffee was tasty. The free wifi was very slow. Don't plan to get much work done from the wifi"

"DONT WASTE YOUR TIME HERE.Wow, where do I begin? I was sold a cold cup of coffee. Gave them a second chance to make a fresh cup. Gave me back the same cup, slightly colder due to long wait. Asked for a refund nicely on my app. Instead they charged me AGAIN. I paid twice. I went inside and asked for my double charge to be refunded. I was told by Grace, the manager, that she was "dealing with a crisis" despite having three employees and no guests waiting other than the ones in DT behind me. She refused to wait on me, citing it would be at least ten minutes. I had already been in DT for twelve. Finally, she comes over and never apologizes, speaks in a sarcastic and condescending tone, and voids the transactions. My Starbucks app does not show the money in my account. I grab the district managers card and call her. She returns my call saying she was not the district manager. I reminded her that her name on the card matched the name on her voice mail. Then, she says I thought this was an emergency and I am on vacation. I asked who was covering for her and could I get their contact info. She said she would have someone contact me. Will update this review if I hear from someone. I seriously doubt it. She never even asked what happened. Culture and customer service FAIL!!"

"For some reason, handing over a coffee box through the drive-thru was such a hassle to get done. I don't ever post reviews, no matter the situation, but the girl at the drive-thru was extremely rude and started to raise her voice unnecessarily. I stayed calm throughout the conversation, but she was very hesitant that I needed to come inside the store and grab the coffee box. Something that Krispy Kreme & Dunkin Donuts would never have an issue with. Don't order a coffee box."

"I placed a mobile order and then still had to wait 25 MINUTES. Other customers were walking in ordering and leaving! Drive through moving right through but I’m still waiting. Husband and grandson with Groceries waiting out in the car. Terrible experience- too many other coffee shops in the area to ever need to go there again!"

"i came here after going to andrettis. the drinks were delicious as always, but the guy at the front spelled my name wrong when i specifically said how it was spelled and spelled it out a second time. the barista was very nice and made my drink exactly how i ordered it (it was a little complicated). they were out of cookies and cream cake pops so the guy gave me the one in the display box… it took a long time to get the drinks but in the end they were delicious!"