Kung Fu Tea

"I've been coming to this kung fu tea ever since it opened, but now i'll gladly drive 15-30 minutes to go to the Duluth location over this one. Let me just start by saying the regular staff here is sweet and have always been very friendly when I go. The supervisor/manager here is really bad at handling customer complaints and would not budge at all to give us a refund for our drinks or even get new drinks. We ordered the grapefruit yogurt & this is our go to order for the past several years. We both took a sip of the drink when we got home & we both thought that the drink had a weird musty, old dirty washcloth taste to it. We are pretty sure either 1) the grapefruit was not washed properly or was sitting in a wet container or 2) there was condensation buildup and the container for the juice wasn't washed and dried properly. If it is one of these issues, it's definitely a food safety issue and should be inspected. For a normal person, it might not be a big deal, but if you're immunocompromised or have a GI disease like I do, fresh ingredients are important. I'm really hoping I do not get sick. Communicating with the manager was a bit frustrating. She kept stating that it was store policy and that she could not offer refunds. She was very stubborn in the fact that she was not going to offer a refund. We asked if we drove back if she would let us switch the drinks out or make us a new same drink & she said she could not. She would not give us the owner's information or offer any type of way that we could get this situation resolved. I'm just so confused. Refunding or re-making 2 drinks is not going to cause this business to go bankrupt. I understand if we ordered incorrectly on our end, but this was a problem of quality or cleanliness. I feel silly getting worked up about $14 drinks, but it's even sillier for a business not to work with their customers. Your business is only the way it is because of your customers. I'm only leaving a review because I already tried to resolve the problem by contacting directly. Just want to prevent others from having the same experience. Don't get their grapefruit drinks here if you insist on coming to this location!! 1/10 chances it's gonna taste like a dirty wash cloth :o) I will not be back at this location ever again."

"Kung Fu Tea offers a delightful experience for tea enthusiasts. Their diverse menu caters to various tastes, providing a perfect blend of traditional and innovative tea options. The quality and freshness of their teas stand out, making each sip a true delight. The inviting ambiance and friendly service enhance the overall experience, making Kung Fu Tea a go-to destination for tea lovers."

"Their black tea is absolutely awful. It has strong sour taste. Also I ordered less sugar for my kid. However her drink is still way too sweet. I will not go back to this location again. BTW their service is kind of slow. We waited over 15 mins for two drinks while there is no other customers in the shop."

"Went to the store last minute - I noticed the sign that said mask entry only. I went to my car, wore my mask and was able to order and get my drinks relatively fast. They were cleaning and I felt sorry for making them more drinks, but I appreciated their effort to make my drink in the last few minutes before closing time. Store is clean - perhaps since dining is closed."