rue21

"We arrived at at the store at 6:45pm so my son could get a hoodie. The sorry cashier ran to the door and locked it. The store closes at 7pm. The fact that she doesn’t feel like she has to work the last 15 minutes that she is getting paid for is disgusting and just lazy. It’s a red headed woman and another woman with a white hoodie on that’s doing this. Unprofessional and unacceptable…"

"My first time there realize that there was a lot of stylish clothing there for young people My son is going to love his outfits."

"Tried to exchange a sweatshirt I bought online for $20, was told by a newer employee and manager that they didn't have the sweatshirt in store so, I just did a regular refund. Then while shopping around I found the exact sweatshirt I was trying to exchange. Asked to do the exchange because I found it when they said it wasn't in the store. Was told that my refund couldn't be undone to do the even exchange so I had to pay $35 for the sweatshirt since online and in store prices are different, but that is why I was trying to exchange it in the first place. Shalisha cashed me out but was talking to another associate the whole time and then seemed annoyed when I wanted to use a coupon code, but they did just con me into paying an extra $15 for something I was trying to evenly exchange. They owe me a credit or a $15 gift card because that was an employees mistake."

"There are better Rue 21 stores than this... It was my first time in this particular store and was not greeted but the people behind me were by 2 employees and the rest of the time I was followed by a man wearing a headset pretending to shop. Will never be going back"

"I get that you are ready to go home as an employee. I understand that there is a shift change, while I'm asking you a question about some merchandise. You're quick rebuttal, of what merchandise you have is already out and on display. This does not tell me anything. You had an entire wall of the specific merchandise that I was looking for. When I was about to leave your store, I realize a section that I had overlooked which had the merchandise I had inquired specifically about. It was obvious you didn't have time to answer a question of mine . Your coworker that was replacing you during your shift change could do nothing but apologize for your attitude. If you hate your job so much, find a new one! I hear they're hiring at McDonald's down the street. They might have better pay, and you might be able to afford to get your poorly done braids redone. Hood."