Akins Furniture Dogtown

"No customer service after the sale... sad bc I was ready to buy much more! The sales lady who was super friendly when I purchased my Queen mattress did not acknowledge me when I was in need of the wooden slats needed to put the bed together. Very disappointing, as I love to support local businesses!"

"After all the years of doing business, I mean a lot! Basically a whole house from the over30 years, no more, they don’t want to assist me, knowing I have a disability understanding the proces of a warranty they sold me that perfectly good, this young people just basically said handle it!!!.I do know this, Mr Kerry wouldn’t have let this happen. Not him FYI, I purchased it at DogTown west this time, I called them and y’all too. So everyone understands me, just nothing what I have ever dealt with y’all, but, I guess everything changes Update: they got back with me with their usual awesome customer service, just a miss communication or new employee. Anyway, everyone can make a mistake, but still the best!!! Thanks"

"We will never buy from here again. We drove 2 hours to get a bedroom suite and found one we loved. We had to load everything into a truck. They literally pushed things off into my husband and dads arm from the dock. We got home unloaded and starting putting together pieces and the chest of drawers were damaged. We then called them and let them know it was damaged. They told us that there is sign’s everywhere saying it’s on us if it is broke but yet it was in boxes (how could you see?). The only solution they would agree to is charging us $150 for delivery and not getting it for another week. Poor customer service."

"We just bought a new house and we wanted all new furnishings. We spent nearly $25,000 for several rooms of Ashley Furniture (the BEST)! We did our homework before shopping and know that we would've spent a whole lot more if we had bought straight from Ashley. Brook has been phenomenal to work with and, with such a large order, there was so much to keep up with. She has kept us informed on shipping and our delivery date, and has just been great to work with. I highly recommend Brook if you are in the market to buy furniture. Akin's Furniture will beat any price on any piece of furniture! There is a reason why they have been in business for as long as they have!"

"We've tried to shop elsewhere but we always come back to Dogtown! Prices can't be beat, and the employees are so friendly and helpful! Honestly, most of the furniture in our house came from here! Here's our latest purchase!"