N. Hadley Heindel III, MD at Heindel ENT

"Highly recommend!! Our pediatrician referred our son to Dr Heindel IV for recurrent ear infections. Each office visit, we felt he was thoroughly cared for from front office to back. Dr Heindel IV spent so much time explaining things to us in a way we could understand, all the while interacting with my son (one year old) and making him feel at ease. At surgery, Dr H IV took the time to answer all our questions and put our minds at ease and everything went great!! We feel confident in him caring for our son for years to come ."

"Dr Heindel explained my situation very thoroughly and fully explained my options. He made me feel comfortable & answered all my questions. I can’t say enough good things about him & his office personnel❤️"

"I can't say enough good things about this practice. From front to back. My twin girls had ear tubes and adenoids removed with Dr. Heindel III and not only are they finally feeling better after a year of constant sickness and ear infections, but everytime we go in the office they're so helpful. As you can imagine its difficult taking two toddlers into any office by myself, Ms. Tina and Ms. Terri at check in and checkout are so kind and patient with us and help keep my kiddos entertained when they get antsy. Rhonda the surgery scheduler was so kind and efficient in getting us scheduled for surgery around our work schedules. The Audiologist, Lyle, was very great with my girls as well. Even though we saw Dr. Heindel III, Dr. Heindel IV was also so kind and interacting with my girls in the hallway. You truly feel like family here and they treat everyone so respectfully and with kindness. Thank you Heindel ENT!"

"Had no issues with them. Came in because my right ear was having issues which cut off some hearing. Turns it they had to flush out my ear, and then vacuum out, as I had a severe wax buildup! The process was for the most part painless and relaxing, but there were some moments. It was worth it, as my ear feels a lot better now. Good staff up front, nurses and doctor."

"I am very big on customer service. I called them to schedule an appointment and I didn't get a good feel about them. I called my PCP to ask for different referral because I didn't like the tone of the person who answered the phone. Well lucky for me I called the wrong place. When I called to cancel my appointment; the person that answered the phone the second time was very nice/nasty. I believe in first impression and if the office staff demeanor over the phone is not welcoming then I can only imagine how everything else would be. My review is based only on my initial interaction trying to schedule an appointment."