University Surgical Associates - Erlanger Medical Mall 979 East 3rd Street, Chattanooga, TN 37403

"My daughter was transported here for a gallbladder removal. They left her in pain for a week before doing the surgery. We are back here for a follow-up and have wasted a whole day waiting to be seen. Worst experience EVER at a hospital and Dr office."

"I spoke with Dylan on the phone and he was so helpful with directions and changing our appointment time when we went to the wrong location. Anne, the receptionist, was very warm and welcoming for our 1st visit. She was so compassionate, patient, and understanding with our appointment mishap!"

"Dr. Ben Dart is a great surgeon, with very good bedside manner, easy to talk to, and makes you feel comfortable. He has performed two different surgeries on me. Umbilical Hernia and Gallbladder removal. Both procedures went well with no issues and very little scarring. Dr. Dart went above and beyond on my recent procedure. He did not hesitate fit me in to his busy schedule to make sure I was taken care of. I highly recommend Dr. Dart and would not want anyone else preforming my surgeries."

"Dr. Todd Cockerham is the best! Top skills, great beside manor, knowlegdable, professional and cares for his patients. Not to mention all the staff members are so caring and kind."

"I came in for my first visit to see Dr. Hyde, I was 20 minutes early per being asked to be and then informed he would 45 minutes late which was fine and I had no problem waiting seeing as it took a month to be seen. Dr. Hyde had absolutely zero bedside manner, and was very rough during exam. I am unsure if he was having a bad day since he was late but caring for patients and doing what he does - all of that should be left at the door when you walk into a clinic where you’re suppose to care for people. I had no concerns that the doctor didn’t know what he was doing or talking about but I was informed by him “he does this everyday and he knows what he is doing” but to cause my pain on anxiety was out of the way. He was very condescending to the point I was crying, and did not show any concern for the amount of pain I have or how I felt during the visit. I would never recommend him to anyone with my experience and would hope he has more bedside manner than what I was shown."