LifeStance Therapists & Psychiatrists Sandy Springs 1200 Altmore Avenue, Sandy Springs, GA 30342

"Terrible. Finding a new doctor asap. Feel like I’m in trouble every time I contact them. It’s impossible to get anyone on the phone. At one point my doctor quit and they never told me. I had to call and they assigned me a new doctor. If you’re looking for help with mental health, they are just going to stress you out more"

"Every single time I call the office, I am on hold for minimum 20 minutes. And if you’re lucky enough to speak to someone, they could not be less interested in speaking to you. Incredibly disappointing for this to be how any doctors office is run, especially one meant to aid people with mental disorders"

"They cancelled the apppointment the day before stating they tried to get in touch with my husband multiple times and never did, which is a lie. They got in contact with him once, he answered, then they didn't contact again before cancelling the appointment. Good indicator to go ahead and just look for a new practice entirely."

"They never answer their phones! Currently have been on hold for 40+ minutes because they never return the calls. I wasn't able to book online so this is very inefficient. I have been a patient here for 3 years, switching today!"

"I have been a patient here for years and it is HORRIBLE. You can never get through their systems then they charge you 100 dollars for not showing up. When you call you sit on hold for hours and no one ever answers.... then they charge you again. I can't get the medicine I need because I can NEVER reach anyone. Then you talk to someone and"