Memorial Hospital And Manor

"I unfortunately had no choice but to go to this “emergency room” while on a road trip 8/14/022. I could not see due to my migraines and was throwing up. The “nurse” who attended me in the ER chemically burned me with whatever was supposed to be in my IV, missing the IV completely and dripping it all over my arm. She chose not to wipe it up, which created a painful sore on my arm where the skin was burned away. She then was attempting to remove the IV at the end, forgot to close the port and had blood spurting out which damaged my clothing, making a little laugh and joke that “it looks like a murder scene!” The administrative and billing departments have been no better, continually choosing not to bill my insurance properly and just calling me to make payments (tricare covers the emergency room 100%, so why not bill insurance instead of asking a person for double what you’re going to bill insurance for? Shady shady behavior, but what could I expect?). There is, according to each person I’ve spoken to, no one to whom I can make a grievance over the poor medical care received, which is also I’m sure completely untrue. I would not go back if my life depended on it, that is for sure. I’m sorry to the community of people that depend on this place for medical care and count my lucky stars I am not among them."

"So I went there on today with a cough, runny nose, headache& sore chest. The doctor and nurse took me a small room not big enough to turn around in. Asked 4 questions didn’t swab me to see if I had Covid or flu he told me he’ll just treat me as if I had a sinus infection. The worst decision ever Dr. Smallwood is the worst."

"The staff at Memorial Hospital has been amazing especially the nurses. I have an amazing gynecologist that really understood me and fought for my hysterectomy.. I'm truly grateful. They took such good care of me❤️"