Roy H. “Sonny” Watson Health Pavilion 233 North Houston Road, Warner Robins, GA 31093

"I had a mammogram done. The registration people were lovely. Unfortunately, this facility is not handicap friendly. I use a walker and struggle to walk or stand. I mentioned this when I scheduled the appointment. The bathroom I was directed to was not equipped to accommodate walkers or wheelchairs. But even worse was the attitude of the tech who did the mammogram. She acted as if my limitations were an annoyance to her. I literally had to tell her at one point that I was going to fall. Eventually she asked with an annoyed voice if I needed to have it done seated. Why was this option not mentioned to begin with? And why only after half the test was done, and offered in a snaky way? I filled out their survey and requested to be contacted, but of course no one called. But they couldn't send the bill fast enough. Never going back!"

"They have always been clean everything is always wiped down. During covid quarantine I had to go in and still we wear a mask in 2022 just went in and April 2022 everybody was wearing masks the social distancing was lightened up but everybody still is respectful of the social distancing when we can. I have to get my blood drawn twice a year. Radiology is the best in five counties. The new 3D mammogram is wonderful. My files have been on their computer since 1999 2006 they found breast cancer. Just a routine mammogram that I get every year with them. They saved my life it was only stage 1 because I do go in for mammograms every year. It was a slow growing cancer. It is like going home the staff at the front desk have been working there for a few years and know me by my name."

"I visited this place today for an infusion and it was a great experience. These people were great and are heroes."

"Literally the slowest of all health centers. I thought Macon was bad but omg Houston health pavilion takes the cake. Every time I make an appointment here they call and change it at least 2 times and they want you here half an hour early but for what??? They still don't see you for at least another hour or so after that.... It's an unorganized mess. Last time my doctor actually told me he wasn't told I was in the room waiting on him so he didn't even know I was there until I got up and walked out and asked if they'd forgotten me!!!!"