Parkridge West Hospital

"If I could give this hopsital 0 stars I would. We took my 3 year old there on Friday around 1030. She had fallen off a slide and landed face first. Her chin was gashed open, she had a knot on her forehead and she had a nose bleed. We checked in and were told to have a seat. After waiting 45 minutes (with only 2 other people in the waiting room) I went and told the lady I was really worried about her considering her age and how hard she hit her head, and that she had been sleeping since this happened. We hadn't even been brought back to register and give our insurance, etc. The lady called back and told the nurse I was worried, and the nurse was supposed to check to see if there was a room to bring her back to. After another 15 minutes, nobody came and let us know anything so we ended up just leaving (after wasting an hour) and driving to Chattanooga to the children's hospital where we received immediate, excellent care."

"My husband was severely sick and I must say we did have hardly a wait if we even did. They were absolutely wonderful and awesome the whole staff!!! Dr. Kevin Moore was amazing as well he really knew what he was doing and my family would like to say Thank you and God Bless you all that helped!! We couldn't have been treated better!!!"

"I went to the emergency room early this morning and it was pretty horrible. They definitely need to work on the nurses’ bedside manner, because they were dead eyed and emotionless. The only ones that did not act like I was an inconvenience was the actual doctor ( which is unusual in my experience, so that was nice) and the person that did the CT scan. Other than that it was like robots were helping me out. If there was any other choice of a close by emergency room I’d definitely go there."

"My visit was a late night scare! The doctor was prompt in his assessment and plan of care. My nurse, Emily (I think), was so kind and patient with me. Her nursing and critical thinking skills were on point. The x-ray tech was very efficient and compassionate. The only interaction that could have gone differently was with the woman at the front desk…she wasn’t ugly to me, but definitely not personable."