Walgreens

"Every time I use the drive thru pharmacy I have to wait atleast 15 minutes or longer. Even coming at 9am when they open I have had to wait atleast 15 minutes before being helped. Now that the new Publix is open, I will probably move our prescriptions over there."

"Don’t ever buy gift cards from this Walgreens or any other for that matter. Went here for Christmas gift cards and after giving them out at family gift exchange, when they tried to use them all of them showed already used! This was five different gift cards, and surprise Walgreens will do nothing about it and they do not stand behind their cards. They basically stole my money. Extremely disappointed and frustrated that I got totally ripped off."

"Unfortunately, I take multiple medications in order to stay alive, so I have to go to doctors and pharmacies a lot. I spend a lot of time and money to stay alive and have some quality of life. I don’t know what is wrong with this particular location, but the customer service at this pharmacy is the absolute worst of any Walgreens. It may just be the Columbus way of treating people, but it’s not right. The medications are rarely filled correctly. I call to double check to see if my medications are ordered. I always get an unfriendly attitude and unhelpful support when I call to make sure the medications are correct or if the order is taking a long time. Then I drive up to pickup and pay for my medication, and my medication is still filled wrong or not ready. I am patient… I order my prescriptions a week or more before I need them. As you know, sometimes you wait well over 45 minutes in line to pick up your medication. Where is the disconnect with the computer system where I request refills, the medication being ordered, and the medication being ready for me to pick up? Is it a human error, or is the Walgreens ordering system defective? You would think a corporation of this size would have perfected their logistics by now, so that customers can easily get the correct medication in a timely manner. On top of that, the staff at this pharmacy has the worst customer service… always an attitude, always unpleasant, and never an ounce of empathy, kindness, or consideration for the customers that are there buying medication to feel better. Walgreens, do better! Do something about this location, so that the North Columbus area can have a decent, well managed Walgreens pharmacy. This review is only for the pharmacy. The store is well stocked, and I have had no issues."

"My new favorite pharmacy! They are so fast, efficient, and always have my prescriptions ready as fast as they can. They are always busy but very good at communicating and doing the best they can to help every customer. I was in line last night and waited a good bit before getting to the window (always seems to be crazy people in front of us who waste time). I finally got to the window and the lady was so nice- I wish I got her name. They had just closed but she took me anyways and was so respectful and nice to me. When I thanked her for taking me after they closed she was so sweet and said of course! This Walgreens is always so nice and caring— thank you for what you do!"

"This is my first review of Walgreens pharmacy. I was in the drive thru pharmacy line at 8:10 p.m. I was the eighth vehicle. I had two vehicles ahead of me by 9:00p.m. They close at 9:00p.m. Needless to say I didn’t get my prescriptions. They simply just closed the pharmacy and left a notice in the window. I’ve never had this happen before. I go to Walgreens when they text message me saying that my prescriptions are ready for pick-up. This was the worst experience ever. This is why I rated them with 1 star."