bealls

"Complaint File as of 09/23/2023: Hello, I visited the Columbus GA Bealls off of Macon Rd this evening around 6:26 p.m. on 09/23/2023. I came into the store today to find gifts for my family members birthdays. I was dressed in a Troy University school t.shirt, jeans, and sneakers. I only carry my phone, head phones, and wallet into the store when I shop. I feel I was discriminated by the manager and store clerks there. I work as a social work within community settings so I advocate for others all the time. They were watching me and others as we shopped but I ignored them by listening to my music. When I finally got to the register the manager told the store clerk to check the purses to make sure people don't put wallets inside the purse. I laughed it off and told them I worked as a social worker and was a supervisor so I wouldn't do anything like that. I feel the manager on duty today was unprofessional and needs additional training on how to deal with customers. Thank you for your time."

"Michelle the cashier is absolutely MISERABLE and needs to get a job that is not customer service. I was doing what I do anywhere else as I have worked in retail and I decided against one item and I only had about 12 items and she was half way thru scanning everything and I literally had to walk a total of 20 steps round trip I come back LESS than 20 seconds and she stopped my stuff and took care of someone else and straight acted like I did something wrong. I am usually very verbal or hot headed but I held my cool as I was blown away by the audacity that she treated me like I was rude for putting it up instead of being like most people and just leave stuff laying places and make them do it. I am from Panama City and so thankful my store people are not like Michelle. I am here often now ad my sister lives here but he'll will freeze before I ever walk in this one again"

"If I could give them, no stars, I would. About a week ago I walked in and I was greeted with the “welcome in” but they didn’t even look at me. Not sure of their names, but it was two employees. I was trying to find a shirt in the young men’s section, and they were in the same section standing in front of the large shirts where I needed to be.. I tried to hint around by looking at the shirts over their shoulder, but they didn’t get the hint so I had to go to the other side. And I said excuse me because they looked at me like I was crazy and “I said excuse me I’m sorry not trying to push up on you Just trying to look at these shirts.” And I was met with a response. “ Oh, you’re fine you can push up on me anytime.” I’m a grown man, but that was very unprofessional One of them said to the other employee, “ I don’t know why they got us working together today because they know we ain’t gone get nothing done” and then on top of that they were rude. I will never go back in the store and I promise you I’m calling corporate. This isn’t my first incident at the store. I’ve been there only like three or four times and each time it was unpleasant I don’t recommend the store. They don’t got nothing in there anyways it’s always empty."

"While on vacation we ran into this store to grab my son some jeans and look around. We loved it! The staff was nice, the store was clean, organized and there was alot of unique finds! We definitely left with more than just a pair of jeans! They had the absolute cutest and amazing baby clothes selection EVER!!! Definitely will visit again when we come back to Columbus!"

"One of my favorite stores! They always have cute affordable clothes and the staff is always so welcoming and friendly! I always have a great experience when I’m there and you should definitely sign up for the rewards program it’s free and definitely worth it! And every Monday you get a 10% discount! And I would like to thank Meghan for all of her help with helping me out the other day! She’s so nice and great customer service!"