Old Navy 585 Northgate Mall Drive, Chattanooga, TN 37415

"We walked into the store with 20 minutes left until closing planning to just quickly browse through looking for one specific item, we were met at the front door by 2 female employee's, one of which immediately with an attitude said “We close in 20 minutes hurry up or don’t, you do you.” While her coworker was telling her to calm down and stop being rude. She responded by saying she didn’t care. She was very unprofessional and rude."

"Absolutely the worst experience ever. Old Navy has become quite a disappointment. Sure there's a couple things that are on sale to get your attention but they have suffered a lot of loss and they are trying to put it on the consumer by raising all their prices even on their basic s."

"They have the best sales and deals. I can find clothes here for everyone in my family. I love Old Navy! They are on point and gave me birthday points to shop with today."

"Old Navy always has the cutest clothes. But their prices have definitely gone up a lot!! Used to, they were one of the best places to get great deals. Although they did have some pretty good deals, they were not many. Especially compared to how they used to be. Visited again on June 28th. 2023, and I was pleased to see they had a great sale on their summer shirts and shorts! They had their nicer women's dress shorts for only $12.00 and their sleevless v-neck women's summer sweaters for only $8.00, which is half off the original price. However, the reason I went there today is to pick up a cute shirt that I saw the last time I was there, which was about 2 weeks ago but didn't have the money at the time. I was disappointed that they had sold every single one of these shirts in every different print they had. Sadly, it isn't uncommon for them to not have sizes or styles in stock. I wish that they would carry a larger inventory of seasonal shirts or shorts. Because if you are lucky to find something you like in your size, if you're unable to purchase it at that time, you can almost be guaranteed it won't be there the next time you visit."

"I am an avid Old Navy shopper and today I had the BEST experience at my favorite store. I am a huge clearance shopper and I showed up to the fitting rooms with 50+ clearance items to try on. Wonderful Sandy was so kind and helpful and would come check on me ever few minutes to get the items I didn’t want to make it easier. Then the manager Macie came up to me and told me Sandy said she had a wonderful customer experience with me after I had felt like such a burden for trying on so many clothes. She was also so so helpful. Wonderful wonderful staff."