Tigertown Veterinary Hospital

"We love Tigertown Veterinary Hospital! They take great care of all of our fur babies!"

"I have waited many months to write this review to ensure any anger/ pain would not persuade my writing. With that being said, I hate that Dr. Cain works here, because she is a good vet. However, Dr. Misty, the front desk staff, and the vet techs… I can not express enough are horrible. I received a letter from Tigertown Vet Clinic that my miniature dachshund was due for his rabies vaccine and DHPP. I called and made an appt. In which I stated I was bringing him to get the vaccines I received a letter about. When placed in a room a vet tech came in and asked if he was getting the vaccines (whether she said DHPP or DHLPP I am not sure nor was I familiar with what the L would have stood for). Dr. Cain came in and wanted to show the staff in the back how cute Louie was, so she carried him back there and ended up giving him the vaccines while back there as well. As soon as she brought louie back, he began vomiting. Dr. Cain immediately stated “it’s the lepto!” To which I thought “what is lepto?!” She injected him and stated he was having an allergic reaction and that he would have to stay and be monitored for a few hours and that they would call if anything changed or worsened. I never called, not wanting to be annoying, but when I arrived a few hours later his face had been completely swollen up. They then told me it would be $270. I stated that I didn’t feel it was fair I had to pay for this as I didn’t even give them the okay for them to give him the lepto vaccine. The front desk worker got very aggressive and hollered to Dr. Misty that I had an issue and needed to be spoke to. Dr. Misty then told me that I had given them permission to give the vaccine by making the appt. Which I still don’t agree with as my paper said he needed the DHPP and rabies vaccine. I reluctantly paid the $270. When I got home I knew louie was not right and he began pooping blood. I got in contact with a vet I know and she told me to rush him to emergency care. I flew to Montgomery and upon arrival the vet there said and I quote “who in their right mind would give this baby lepto”. Louie was in GI anaphylactic shock and was very close to death. He was severely dehydrated and the vet was confused how Tigertown didn’t noticed this. He stayed there over night and majority of the next day and I then owed another $1100. My mom eagerly waited to call Tigertown the next morning to which the front desk told her “dr. Misty is not here yet call back in an hour” and then when she called back it was “dr. Misty is in surgery” and then when she called again and asked the front desk lady straight up hung up on my mom. Finally we got in touch with Dr. Misty and she was extremely rude and said she would call the vet in Montgomery and get details of the incident and call us back. When she called us back her personality had completely changed, knowing she sent home a dog that almost died. She filed with the lepto company and we were able to get the emergency vet bill refunded, but never was refunded by Tigertown. I have spoke to other people who have had an allergic reaction from a vaccine and the vet not charge them a dime. Dr. Misty is not in the business bc she loves animals and enjoys caring for people, and that is a fact. Dr. Misty seemed to be very genuine later on and had me feel like she truly cared, so a couple of days later louie began throwing up and out of fear I called Tigertown to talk to dr. Misty. I informed them what was happening and that I wanted to see if dr. Misty would talk to me, to which I NEVER received a call back. To me, this speaks volumes. If you love your pets, I would take them elsewhere."

"I cannot put into words how much care they show their patients…. Our border collie Maicee is a regular patient but today I brought in a rescue on zero notice or appointment and they worked him in. You could not even touch this puppy and Dr Carroll took her time(that she didn’t have to do) and just sat in the floor with the puppy for what had to be 30 minutes, just trying to get the pup just comfortable enough to even examine him. The staff eventually got the puppy comfortable enough to do a couple things with and set up a follow up appointment for Thursday. Only that when we got home we found some blood on him and I called Tigertown veterinary Hospital and they had me bring him right back up there. They went above and beyond, if I could give 10 stars I would"

"We sought a second opinion about some procedures we weren’t sure our dog needed. TigerTown Ver got us in right away and were caring, clean, professional, and so helpful. They recommended a couple of the same procedures but their prices were lower and timeline was quicker. They explained everything in a professional but understandable way. Charges were reasonable and exactly as estimated before the procedures. We will definitely be going back for routine vet care."