Byron Outdoor Superstore

"Just want to thank Yamaha of Byron for helping me solve a very conflicted issue with a used bike I purchased elsewhere and brought to them to have their team diagnose and fix what they could on an older R1. Robby and Kay from the service dept were phenomenal in helping me get everything detailed and fixed on the bike. Hillary in the parts department is outstanding in every way and I highly recommend if u need any parts she is your girl to get the parts from and can have them fast and she knows her stuff and gets parts coming fast. Flame the mechanic there was exceptional in fixing my bike and pointing out the things that needed addressed so hate off to him for making sure everything was top notch, no complaints here except for the person who lied to me about the overall condition of the bike but that’s over now I can only go forward and Yamaha Byron has done their job 100% in getting it back to me in tip top fashion, so thank you in every way."

"Really great experience with the salesman Shawn, we’ve spoke countless amount of times and always made the time and effort to reach out to me and find the best fit for myself, always provided help with any questions and or concerns I had, it actually felt like a good interaction instead of someone just brushing me off to the next salesman as I’ve experienced at other dealers. I’ve been to 4 different dealers and this has absolutely exceeded my expectations, will always be a customer from here on out and definitely send everyone here for the searches of the right ride at the right deal"

"Fantastic customer service, my schedule and high demand customers makes it difficult for me to schedule appointments in advance…. Gina was very respectful of my awful short notice requests.. made space for me and Chris got my issues resolved while I waited… only down side is they let me wander around the showroom un-supervised…. Not a good idea for the need to acquire personality in me. Thank you all…."

"I went to google looking for reviews on Byron power sports and so many reviews were on salesman Shawn Sneeder. So I went looking for him upon my arrival. He did not disappoint. He is very good at what he does. Shawn was passionate and knowledgeable about the products. My wife was purchasing her first motorcycle. He went through everything throughly, from the bike, to the sale, to even helping me load the bike onto my trailer. The trailer I had brought was designed for carrying three, two wheel bikes. Shawn and Ron from the back room assisted me with rebuilding the trailer in the parking lot to accommodate my wife’s new Can-Am. I’m totally floored by the outstanding customer service. I figured I’d just have to ride the bike home. Nope these guys went out of their way for me. So if you’re in the market for a Can-Am or any other machine sold here don’t hesitate to talk to Shawn for he is your man.No pressure in buying, just informative."

"Shawn was great!!! I brought the wife in so she could see if she liked the feel of the ryker after seeing them at biktoberfest in Daytona. I had bought her a 2 wheel motorcycle years ago and she was afraid of it. Shawn had her sit on a used one that was out in front of the dealership. He checked to ensure she felt comfortable and....well...her face lit up and wasnt afraid of it at all. Once he explained and showed us the starting procedures, safety features and that it was fully automatic and just one brake to worry about....he had her sold. We ended up buying a new 2023 and he helped us pick out the accessories she wanted. 2 up seat and pegs as well as an adjustable windshield, and extended warranty. When we came back the next day to pick it up after it was uncrated and the accessories were added, he took the time to ensure we knew the starting procedure, parking brake, etc again. We had a very pleasant experience with Shawn...and you will too. Stop in and see Shawn!!! Tell him that Birthday boy Eric says Hi! Yep...it was my birthday and seeing the wife's face light up was the best gift i could ever ask for."