CVS

"Tried to get a price on a prescription and the person on the phone would not help me at all. Said they didn’t have it in stock, fine. Didn’t need it today. Wouldn’t run my insurance to see what it would cost. Acted completely irritated that I called to ask questions. Couldn’t tell me if they took my insurance (it says cvs Caremark on the front of my card…???) Told me the cash price was almost $100/mo while it’s only $13/mo down the road. Told her I would just pay out of pocket and stay with my current pharmacy and she replied “sounds good” and hung up without saying anything else. Just wow. I guess they rely on people needing medications to let customer service be this rude and unhelpful. No thank you."

"My insurance company was not going to pay for a prescription till 2 days after my first prescription ran out. Not knowing what to do, the tech suggested that I buy 2 days worth to hold over till I can get my full prescription minus 2. I appreciate all CVS pharmacy workers have done for me."

"The ladies up front are the rudest people I've ever encountered in a public service setting. This is a constant pattern of rudeness as well. Not just a bad day. They act like you are a total inconvenience. You better not ask a question or they will talk to you like you're a 3 year old. Terrible place. Pharmacist is legit and is the only one that seems to care. Go elsewhere is what I'm doing and what I recommend."

"Leaving one star just to post this review. Scheduled an appointment for my son with the pharmacist online, only to find out when we arrive for the appointment it's been canceled. Despite the blatantly rude and condescending behavior of the pharmacy tech I had the pleasure of dealing with, she told me his insurance wouldn't cover his vaccine until he was 19, which was why the appointment was canceled. Really? Wow. Thanks for letting us know and acting like it's a complete inconvenience when I say we wish to keep the appointment and just pay out of pocket ($120 something dollars). We ended up leaving before we saw the pharmacist. I decided to call the local health department and found out, not only can my son get the vaccine for free (from the health dept), when I told her about the insurance not covering my son until he's 19, she said she'd never in her history of working as a medical professional heard of such nonsense. Interesting. Obviously going to check with my son's insurance. Do better CVS."

"Worst customer service experience in my life. Made me feel like I was trash! Remember now why I left them years ago. Ashley was her name. Went to pick up my prescriptions, she asked if I wanted all 3. Told her I only called in 2. She rolled her eyes and scoffed. Rudely said again their were 3. Told her I didn't want the sensor. Paid and left. Won't be going back. Would rather pay more and treated like a human being. I am well known in my community and this will be very damaging to your business. Sorry you have to hire people like her. Would give negative stars if option was available"