CVS

"Only giving one star because I have to to leave this review. I've had two instances with Kylie in the pharmacy. She's very rude. You can tell she hates her job, and has no customer skills whatsoever. She left out surenges to give the medications as well, then when I went back and asked for them was completely rude and disrespectful for no good reason. I absolutely hate when I have to visit this one instead of Chatsworth!"

"I went to drop off 3 prescriptions for a respiratory condition I’m dealing with today around 1:30. Girl at window was giving me dirty looks the second I pulled up. I informed her I’d never been there before and asked if she needed my insurance as well. She scoffed at me and said “I don’t know, maybe.” I politely told her I’d hand it over just in case. She then gave me another dirty look and was holding the phone the whole time while I heard her complaining about my prescription request. She then said “I don’t have one so I’m not filling the others” I informed her another CVS down the road told me they did have it, and she said “LIKE I SAID, I don’t have it and I’m not filling it without all 3 available.” I asked for my prescriptions back and drove off. I went back to the previous CVS I had been to, and it was day and night the difference in treatment. He told me it was company policy that they can’t pick and choose what prescriptions to fill, and that if not all are available, they can’t fill just 2. If she had explained that and not blown me off as a burden, I would’ve been understanding. Instead, I was met with hostility and rudeness. Seems like if you hate your job SO much, and you don’t want to provide someone with medication, don’t work there? I won’t be back."

"Horrible store location! People are rude, inconsiderate, and apparently dislike their jobs very much, to say the least. Living with Type 1 Diabetes, I have several prescriptions that I must have and am relegated to use this pharmacy (although I wish I did not have to). This location absolutely sucks compared to previous CVS locations I have used. Someone is upper management should do unannounced visits to the pharmacy or utilize a secret shopper program to see how they are treating their customers. In fact, I had to go last night to pick up insulin. I was 3rd in line and waited a long time before getting in front of the counter. I wasn't even greeted. The customer that was in front of me was told she should go to "drop-off" and see if they could help her. The customer asked what does that mean? The associated rolled her eyes and pointed to the crop-off counter and said "it's down there". This associate never smiled and was very rude. Unfortunately, this is par for the course with this pharmacy."

"Worst Pharmacy experience I’ve ever had. The woman in pharmacy I spoke to, Amberlina, was very unprofessional. I was waiting at the “drop off” counter because my medication got sent to a FL so I assumed I would wait there instead of consultation or pick up. As we made eye contact, I smiled and let her know my situation. She rudely demanded “wait at the other counter where I am actively working”. I politely moved. When she asked for my DOB and name, again it was in the rudest manner. The other 2 employees in pharmacy were very polite when I checked out."

"Worst pharmacy ever. The staff and manager are unprofessional, rude, and have absolutely no customer service. I went to get my medicine that has been out of stock everywhere today and SUPRISE my medicine is not there. The manager was condescending and extremely unprofessional. She said they must have given it to someone else but she is not sure. All she knows is that they do not have it. Great management skills…. She made no effort to check at other stores or act like she cared that this store is in the wrong. I digress… do not go here to get your medicines… they suck."