Truist

"Truist is the absolute worst. They will freeze ALL your accounts for a check that they want to verify. Instead of doing what ALL other banks do which is DO NOT clear that check until it is verified. By the way, they won’t tell you your accounts are frozen, how ever they will let your accounts keep accepting funds but they won’t let you take any money out. Completely fraudulent. Stay away. And they want to preach that they are the best bank for Small businesses. By the way my Accounts are still frozen going on week 2. With thousands of dollars in the account for an $800 check. SCAM !!!!"

"very rude didn’t solve the problem even i explain everything disconnected the call while iam talking especially the guy who talk with me was very very disrespectful and rude truist is the badest bank which i experience"

"Truist bank overall has been a major disappointment. What used to be Suntrust has outdated services online, over the phone, & ATM. I can't access my online account. My online banking information contacts aren't even up to date. Made multiple trips here. Last time I was here, I couldn't even withdraw or deposit. My account had a negative balance. And yet automated services isn't able to pull up all the charges. Made multiple trips to other banking area and the same issues percist."

"Our service in the public are in several sectors including insurance , finances & real estate ... and we know what it means to earn a great rating !!! A ONE STAR or BELOW means that your business DOES NOT deserve to exist , specially the overwhelming of ONE STAR RATINGS from many customers . We waited more than 30 minutes to make a simple deposit at the drive-in ...Excuse us ??? there are more banks than we could count on our 10 fingers ?? And now that Truist has been in placed ... the transitioning is a nightmare ...our personal and commercial accounts were just simply shut off on 02/21/2022 ...NO ACCESS !! And when we tried to contact the" BRANCHES " ...NO ONE picked up the phone !! On one day last week we almost got attacked by one of the drive-in customer and the teller had ...NO CLUES of what just taken place !! NO CONCERNS !! BANK ELSEWHERE !!"

"Walk in or drive through wait time is long, poor customer service. I request to withdraw money from my account, the lady said I had to wait for 30 min because they didn't have money in the bank, this is a review I write after several times of being upset for the way this representatives (pretty much all of them) treat people. I've been with Suntrust for almost 20 years but this branch is the worst of all."