Chase Bank

"What the hell is a non-cash bank? I went in to cash a check and after waiting 20 minutes for someone to help me was told, oh we don't cash checks at this location. You will have to drive over 5 miles away to the next exit at the other chase bank. It you can take it to Walmart to cash it. We only have ATM's that you can withdraw money from. Ok, let me get this straight, you have ATMs with cash but you are a non- cash bank. Good luck with all that! Don't see that bringing in too many customers."

"Don't come to this location without an appointment or if you need traditional banking services. They make zero effort to gain new business. I was really looking forward to leaving Wells Fargo, but this place is an example of why I should stay."

"Really shady bankers at this branch. Went to this branch to have an overdraft charge removed due to the banks error (duplicate charge on banks end created negative balance, tried to deposit cash at 10pm an hour after the charge occurred, machine couldn’t take deposits, woke up at 5am to deposit cash at three different ATMs, none could do cash deposits, overdraft charge was applied at 1am.....). When I sat down with the teller at 3pm (had other errands to run on my only day off) she told me she’d remove the charge, yet she only refunded part of the charge. So Chase scammed me out of my own $$ and wasted a lot of my time because of their own incompetence. Disgusting."

"The banker named Jessica Westbrook(NMLS ID 1056246) is laziest person I have ever seen. She kept on saying to the customer who were waiting at the branch that there is a wait time of 1 hour and suggested going to different bank even thought people were being turned over every 15 minutes. As soon as people would walk in, she would rush to say there is an 1 hour wait time. People would leave after that, but who waited would be done in 10 -15 minutes. She was the only banker that day and looked like she wanted to deal with as less as possible. I understand the that estimated time might not be around 15 minutes for each customer. But overly estimating and sending customer to other branch seem little too much. When dealing with her, she was rude and condescending. Manager should review and check this kind of behavior. You are about to lose your loyal customer."