Bojangles

"This location needs a massive intervention. Probably, a full staff overhaul would be in order. One the last 2 occasions I have visited this location, they have left out items from my order. The only reason I am rating 2 stars for food is because I had to wait over 10 minutes for supremes. Supremes should be a very commonly ordered item and they had clearly ran out. With that said, the chicken was fresh, but other items were lacking for sure. The restaurant is pretty much always dirty/messy. The open conecpt for the kitchen is not very friendly to this location as they are always very messy with junk all over the place in the Back of House. Their Digital Menu boards were all off (technical issue maybe) so there was no way to know what to order or pricing. Their employees are all walking around on their phones actively taking phone calls while on the clock. Nobody checking in on guests who are dining in. I observed a guest that was pulled up out of the way in the drive thru. (Probably waiting on food) She sat for close to 30 minutes and when the order was finally ready, I couldn't help but notice that it wasn't even that big. This last visit, they were clearing having inventory issues because my supremes meal came crammed into a styrofoam biscuit container instead of the normal paper box and the only napkins they had available looked like bar napkins. Tiny squares and very thin. I know that staffing can be hard, but I can tell that this location puts in little to no effort. Will not be returning."

"Counter person should have worked at a car dealership. Had no knowledge of anything. My grandkids lemonade was watered-down and no one even offered to fix the machine. It was 1pm on a Saturday and they were practically out of sides and sauces.... Thanks but no thanks"

"I've only eaten there for breakfast and I usually get the biscuits and gravy, although I've gotten a few different things and they are always good. I passed by a million times and never thought to pull in until I was craving biscuits and gravy and I googled where the closest place was to get them and I had no idea they would have that! Now I love going there and getting biscuits and gravy and sweet tea in the morning. I'm curious to try them for lunch one day."

"They have a 2.5 star rating on yelp and I see why now. We ordered 2x number 1s and an orange juice. They gave us a raw sandwich and an ice cold old sour one that was clearly left on the counter for an hour or more. They didn’t give me my sauces or my orange juice ..or even half my food and refused to let me return it. Their lobby is locked and the drive thru was packed to the street … I’m out 17 dollars now and all I have to show for it is 2 disgusting excuses for food and half my order missing . Never again. Pictured below is the cold one and how they gave it to me…"

"This is the second time I’ve had a bad experience at this particular Bojangles. The first time I went it was about 45 minutes to an hour before closing and I went through the drive thru to order. I ordered a family meal only to be told they were out of all sides except Mac and cheese which was fine .. but I get to the window only to be told they only had 8 pieces of chicken left because I ordered a 12 they couldn’t fill my order mind you it was plenty of time before closing they could have made more. i was still fine I told them it was okay I would take the 8 .. they then said they only had white meat left because I asked for all dark.. it was very annoying because this could have been said while I was ordering my food not when I got to the window… the second time which is pictured below, I ordered through door dash.. my door dash delivery person got to the restaurant only to be told “they didn’t have my order” after the door dasher showed them my order they then commenced to fix it. When it got to me (I literally stay 2 minutes up the road) my food look like it had been sitting out for days . The rice is hard and the Mac and cheese is cold. The picture don’t even do it justice! The meat inside the rice looks very old. I’m sooooo angry with this particular Bojangles I will not return.. ever!!"